Classic Flame 33EF010GRA - User Manual

ATTENTION
IF YOU HAVE ANY PROBLEMS OR QUESTIONS, EMAIL
OR CALL CUSTOMER SERVICE BEFORE YOU RETURN
THIS PRODUCT TO THE STORE WHERE IT WAS PURCHASED.
For Customer Service: email: twinstarhome.com
in English Call: 866-661-1218
in Spanish Call: 866-661-1218
in French Call: 866-374-9203
ATENCIÓN
SI TIENE ALGÚN PROBLEMA O PREGUNTAS,
ENVÍE UN MENSAJE DE CORREO ELECTRÓNICO O LLAME AL SERVICIO
DE ATENCIÓN AL CLIENTE ANTES DE DEVOLVER
ESTE PRODUCTO A LA TIENDA EN LA QUE LO COMPRÓ.
Servicio de atención al cliente: Correo electrónico: twinstarhome.com
Línea para llamadas en inglés: 866-661-1218
Línea para llamadas en español: 866-661-1218
Línea para llamadas en francés: 866-374-9203
STOP
STOP
PARE
PARE
ATTENTION
SI VOUS AVEZ DES PROBLÈMES OU DES QUESTIONS,
ENVOYEZ UN COURRIEL AU SERVICE À LA CLIENTÈLE OU APPELEZ LE
SERVICE À LA CLIENTÈLE AVANT DE RETOURNER
CE PRODUIT OÙ VOUS L’AVEZ ACHETÉ.
Pour le service à la clientèle : courriel : twinstarhome.com
pour le service en anglais, appelez au: 866-661-1218
pour le service en espagnol, appelez au: 866-661-1218
pour le service en français, appelez au: 866-374-9203
ARRÊT
ARRÊT
INSTRUCTION MANUAL ENCLOSED
MANUEL D’INSTRUCTION À L’INTÉRIEUR
MANUAL DE INSTRUCCIONES ADJUNTO
INSTRUCTION MANUAL ENCLOSED
MANUEL D’INSTRUCTION À L’INTÉRIEUR
MANUAL DE INSTRUCCIONES ADJUNTO

Summary

HOMEOWNERS OPERATING MANUAL

CONSUMER SAFETY INFORMATION

Essential safety guidelines for installation and operation.

IMPORTANT INSTRUCTIONS

General Safety Precautions

Key safety measures to reduce fire, shock, and injury risks.

Grounding and Electrical Safety

INSTALLATION INSTRUCTIONS

Installing the Electric Fireplace Insert

Step-by-step guide for placing the insert into the mantel.

TROUBLESHOOTING GUIDE

Common Problems and Solutions

Addresses common operational issues and their resolutions.

REPLACING THE LIGHT BULBS

General Bulb Replacement Procedure

REPLACING DOWNLIGHT BULBS

Downlight Bulb Replacement for Specific Models

OPERATING INSTRUCTIONS & CONTROL FUNCTIONS

Understanding Control Functions

Explanation of power, heater, temperature, and flame controls.

MAINTENANCE AND SAFETY WARNINGS

Electrical Safety During Maintenance

Critical safety precautions before performing maintenance.

1 YEAR LIMITED WARRANTY

Basic Warranty Terms and Conditions

Details coverage, duration, and basic warranty requirements.

Warranty Exclusions and Voiding Conditions

How to Obtain Warranty Service

Classic Flame 33EF010GRA Specifications

General

Model Number	33EF010GRA
Type	Electric Fireplace
Style	Traditional
Heating Capacity	400 sq. ft.
Voltage	120V
Power Consumption	1500W
Remote Control	Yes
Adjustable Flame Brightness	Yes
Adjustable Thermostat	Yes
Timer	Yes
Material	Metal, Glass