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David McdanielOct 25, 2025
What to do if the ClassicFlame Indoor Fireplace display is blank?
- DDonald KnightOct 25, 2025
If the ClassicFlame Indoor Fireplace display shows a blank, several factors could be at play. It might be due to a broken or disconnected thermostat sensor. Try unplugging the fireplace, removing the back panel, and ensuring the thermostat is properly connected to the main circuit board. If that doesn't work, contact customer service for a replacement sensor. Another possibility is that the Manual Reset overheat protection has been triggered. Inspect the heater to ensure the air inlets and outlets aren't blocked, as this can cause overheating. Unplug the heater for 30 minutes to allow it to cool, then replug and monitor. If the problem persists, stop using the heater and contact customer service. Also, check your heater cord and plug connections, as loose connections can lead to overheatin...
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