What to do if Cleanmate S 970 shows FAIL?
- MMary DavisAug 1, 2025
If your Cleanmate Vacuum Cleaner displays 'FAIL', switch off the robot and restart it.
What to do if Cleanmate S 970 shows FAIL?
If your Cleanmate Vacuum Cleaner displays 'FAIL', switch off the robot and restart it.
Explains the meaning of danger, caution, notice symbols and graphic signs for user safety.
Covers prohibited actions, adapter usage, and cleaning dust from terminals to prevent hazards.
Restricts use to indoors, warns against flammable substances, water, and mentions child supervision.
Addresses turning off power, product covering, air outlet safety, and washing instructions for parts.
Warns against battery disassembly, transportation hazards, overheating, and provides disposal guidance.
Details handling battery leakage, deformation, and prohibits charging on other devices.
Highlights the simplified operation through touch panel controls for starting the robot.
Explains that the dust bin and primary filter are washable, but HEPA filter is not.
Lists all items included with the robot, such as the main body, power adapter, and remote control.
Provides a detailed diagram labeling all external and internal components of the robot's main body.
Illustrates the components of the dust bin, including the HEPA and primary filters.
Shows the individual parts of the rolling brush kit, such as the brush, axis, and bushings.
Displays a diagram of the charging dock, showing its structural parts and charging poles.
Details the functions of each button on the remote control for operating the robot.
Explains how to use the robot's touch panel for starting, stopping, and setting schedules.
Guides on positioning the charging station and connecting the robot for charging.
Describes LED display patterns during charging and low battery voice notifications.
Instructs on how to turn on the robot from sleep or standby modes.
Explains the robot's standby and sleep states and how to enter sleep mode to conserve battery.
Details how to set the robot's system time and schedule cleaning times using the robot's controls.
Guides on setting schedule times using the remote control, including confirmation and cancellation.
Instructs on how to cancel a scheduled cleaning by setting the time to "00:00" or via the remote control.
Mentions setting weekly schedules and specific times via the Cleanmate app.
Explains how to initiate the automatic cleaning mode from standby using the robot or remote control.
Describes selecting modes like Spot, Auto, Edge, and Zig-Zag via the MODE button.
Details activating the MAX mode for increased vacuum power during cleaning.
Guides on installing the rolling brush, its cover, and the microfiber mop onto the robot.
Explains how to open, fill with water, and close the electronically controlled water tank.
Details combining the dust bin with the water tank and correctly installing them into the robot.
Provides steps for checking, cleaning, and replacing the side brush if it is damaged or worn.
Explains how to empty and clean the dust bin and primary filter, and notes on HEPA filter replacement.
Instructs to use cleaning tools or micro fiber cloths to wipe the robot's sensors and wheels.
Guides on cleaning the charging poles of both the docking station and the robot using dry micro fiber cloths.
Details how to remove and clean the rolling brush stick and cover clapboard using cleaning tools or soft micro fibers.
Lists detailed specifications including dimensions, weight, battery, capacity, and operational times.
Provides step-by-step instructions for removing and installing the battery, emphasizing original battery use.
Explains how the magnetic strip defines "keep out" zones for the robot using its magnetic sensor.
Lists common error codes (E2, E3, E11-E46, LO) and their corresponding causes or meanings.
Offers basic steps like restarting the robot or contacting support for persistent issues.
Provides website and contact details for service, warranty, and general inquiries.
| Battery Capacity | 2600 mAh |
|---|---|
| Charging Time | 3-4 hours |
| Operating Time | Up to 120 minutes |
| Climbing Ability | 15 mm |
| Auto Return to Charging Dock | Yes |
| Type | Robotic Vacuum Cleaner |
| Dustbin Capacity | 600 ml |
| Control Method | Remote control |
| Cleaning Modes | Auto, Spot, Edge |
| Functions | Vacuuming, Mopping |
| Features | HEPA Filter |
| Scheduling | Yes |
| Battery Type | Li-ion |