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Troubleshooting
Problem Possible Cause - Solution
The Wireless LAN/Bluetooth
modules cannot be detected.
The modules are off as the computer is in Airplane Mode. Check the LED indicator
and/or function key indicator to see if it is in Airplane Mode (see Table 1 on page 6). Use
the Fn + F11 key combination to toggle Airplane Mode on/off (see Table 3 on page 8).
The PC Camera module cannot be
detected.
The module is off. Press the Fn + F10 key combination in order to enable the module (see
Table 3 on page 8). Run the camera application to view the camera picture.
The captured video files from the PC
Camera are taking up too much disk
space.
Note that capturing high resolution video files requires a substantial amount of disk space
for each file.
Note that the Windows system requires a minimum of 20GB (64bit) of free space on the
C: drive system partition. It is recommended that you save the capture video file to a
location other than the C:drive, limit the file size of the captured video or reduce video
resolution.
The computer is off (or in Sleep Mode)
but powered by the AC/DC adapter
plugged in to a working outlet or
powered by the battery with a capacity
level above 20%. I have plugged a
device into the powered USB port
in order to charge it, but the device is
not charging.
The port is not powered on. Toggle power to the port using the Fn + power button
combination.
This function may not work with certain external USB compliant devices (check your
device’s documentation). If this is the case, power the computer on and connect the
external USB device in order to charge it.
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