Factory reset a Clover device
There are two different ways to factory reset your Clover device:
● Use the Setup app
● Use Settings app
IMPORTANT
Do NOT factory reset a Clover device unless you are instructed to do so by Clover Customer
Support. When you factory reset a Clover device, you won’t be able to use it until you get a new
activation code from Clover. Your original activation code will not work.
If you factory reset your Clover device, any transactions stored on it while offline will be deleted
and the associated payments will not be processed.
To factory reset a Clover device using the Setup app:
NOTE
You can only access Setup app > Devices on Web Dashboard if you are the account
owner. You must log into Web Dashboard using the email assigned to the account owner.
1. Open Setup app
2. Tap Devices
3. Select the device you want to factory reset
4. Tap Factory Reset
To factory reset a Clover device using Settings:
1. Open Settings
● Alternatively, you can swipe downwards from the top right part of your Clover
device screen to select Settings
P2PE Implementation Manual for PCI P2PE v2.0 Clover Network, Inc. April 2018
© 2018 Clover Network, Inc. All Rights Reserved. Page 54
To Next Page
Loading...
