Common Failures
Warning Codes
In case of common failures, following warning codes shall be displayed on the screen.
Warning Code
E01
E02
E04
E05
E06E
E07
E08
E09
Left wheel stops working
Right wheel stops working
Robot suspended in midair
Cliff sensor failure
Bumper sensor failure
Left side brush stops working
Right side brush stops working
Robot trapped
Full dustbin or choked suction tunnel
Check the left wheel
Check the right wheel
Place the robot back to the floor
First, clean the cliff sensor. If the failure
continues, send it to the customer center
for repair
Check the left side brush
Check the sensitivity of bumper and
ensure there is no foreign body
Check the right side brush
Move the robot to another
place and reboot
Clean the dustbin or suction tunnel
and light on
Cause Troubleshooting
Caution: Try the following methods if the following tips do not work:
1. Reboot the robot using the power switch on the bottom;
2. If rebooting cannot help, please dial our customer service 400-0042-0899
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