RETURNED GOODS POLICY
CMI reserves the right to determine whether products claimed to be defective shall be inspected when
returned to the factory. If judged by CMI to be defective in material or workmanship, the product will
be replaced, or a credit issued at the option of CMI.
Upon notification of defect, CMI warranty department will issue a Return Materials Authorization
(RMA) number. All returns for replacement or credit MUST be accompanied by an RMA number.
Products returned without an RMA number will be rejected and returned to the sender freight collect.
All returns must be shipped “prepaid”. Products shipped “collect” will be refused. Proof of purchase,
such as an invoice number, must accompany returns.
All RMA’s must be returned within to CMI within 7 days of the request.
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General