What to do if COBHAM EXPLORER 540 shows 'Insert SIM'?
This message indicates a problem with the SIM card. It could mean: * The SIM card is not present. If this is the case, remove power and insert the SIM card in the SIM slot according to the instructions in the installation guide. * The SIM card is not inserted properly. If this is the case, remove power, remove the SIM card, and re-insert it according to the installation guide.
What to do if COBHAM Antenna EXPLORER 540 cannot obtain its position?
If the COBHAM Antenna EXPLORER 540 cannot obtain its position, ensure that the view to the GNSS satellites is unobstructed. For best results, place the EXPLORER 540 flat on an even surface, pointing straight upwards with a clear view of the sky. After the EXPLORER 540 obtains its position, you can point the antenna towards the BGAN satellite. Check the position status in the web interface, within the status section.
Why COBHAM Antenna has weak BGAN signal?
If you experience no signal or a weak signal from the BGAN satellite with your COBHAM Antenna EXPLORER 540, ensure that there is a clear, unobstructed view to the satellite. Keep in mind that window glass may reduce the signal level. Also, verify that the antenna is pointed in the correct direction according to the position data, and adjust it for the highest possible signal strength.
How to fix COBHAM Antenna pointing process failure?
If the COBHAM Antenna EXPLORER 540 pointing process fails during installation, first ensure that the EXPLORER 540 has a clear view to the satellite. If the view is clear, reboot the terminal to run the installation again. Also, check that the antenna is pointed according to the position data, and adjust the position to achieve the highest possible signal strength.
What to do if COBHAM Antenna web interface shows 'Insert SIM'?
If the web interface of your COBHAM Antenna shows 'Insert SIM', remove power from the device and insert the SIM card into the SIM slot according to the instructions in the installation guide. If the SIM card is already inserted, remove power, then remove the SIM card and re-insert it following the guide's instructions to ensure it is properly seated.
Why COBHAM Antenna web interface shows 'No position fix'?
If the COBHAM Antenna web interface shows 'No position fix', it means the EXPLORER 540 can't register on the network because the GNSS position is unknown. Ensure the view to the GNSS satellites is not blocked. Place the EXPLORER 540 flat on an even surface pointing straight upwards, with a clear view to as much of the sky as possible. After it obtains a position fix, point the antenna towards the BGAN satellite. You can check the position status in the Dashboard of the web interface (status section).
Why does my COBHAM EXPLORER 540 Touch terminals web interface show 'No position fix'?
If the web interface displays 'No position fix,' the EXPLORER 540 can't register on the network because the GNSS position is unknown. Ensure the view to the GNSS satellites is unobstructed. Place the EXPLORER 540 flat on an even surface, pointing straight upwards, with a clear view of as much of the sky as possible. After it obtains a position fix, point the antenna towards the BGAN satellite. You can check the position status in the Dashboard of the web interface (status section).
How to fix COBHAM EXPLORER 540 satellite signal lost?
If the system no longer receives a satellite signal, ensure the antenna has a clear view of the satellite.
Why is my COBHAM EXPLORER 540 Internet connection failing?
A possible cause is low signal strength. Ensure the antenna is pointed according to the position data and adjust it for the highest signal strength possible. A signal strength of 45 dBHz or more is generally needed for calls or data sessions.
What to do if COBHAM Antenna “Verify satellite connection” fails?
If the COBHAM Antenna 'Verify satellite connection' fails during installation, ensure that the APN is correct. Enter the correct APN or select SIM default if allowed by the SIM card. Also, enter the correct watchdog IP addresses, or disable watchdog to skip ping verification. If issues persist, try again later or disable watchdog to skip ping verification.
General| Battery Life | Up to 8 hours |
|---|---|
| Frequency | L-band |
| Satellite Service | Inmarsat BGAN |
| Data Speed | Up to 492kbps |
| Antenna Type | Integrated |
| Connectivity | Ethernet, Wi-Fi |
| Interfaces | USB, Ethernet |
| Operating Temperature | -20°C to +55°C |
| Category | Touch terminal |
| Compliance | CE, FCC |
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