Coby MP828 - Common Player Issues

Page 23 Troubleshooting & Support
English
The
p
la
y
er does not turn on.

Ensure that the pla
y
er is
f
ull
y
charged. Tr
y
c
h
arging t
h
e p
l
a
y
er overnig
h
t (
h
ours)
.

Reset t
h
e p
l
a
y
er (use a paper c
l
ip to gent
ly
press
the Reset button on the rear o
f
the player) and
try aga
i
n
.
T
h
e
b
uttons
d
o not wor
k.

Reset the pla
y
er (use a paper clip to gentl
y
press
the Reset button on the rear o
f
the pla
y
er) and
tr
y
aga
i
n
.











Ensure t
h
at
y
our computer is running a sup
-
porte
d
operating s
y
stem
.

If using a USB extension cable, ensure that it is
secure
l
y attac
h
e
d
to t
h
e p
l
ayer an
d
t
h
e PC, or
try using anot
h
er USB ca
bl
e
.

Ensure that the player’s memory capacity is not
fu
ll
.
T
here
i
s no sound dur
i
n
g
playback
.

C
h
ec
k
t
h
e v
olu
me
l
eve
l.

E
nsure t
h
at t
h
e
h
ea
d
p
h
ones are attac
h
e
d
s
ecure
ly
to t
h
e p
l
a
y
er
.
T
he sound qual
i
ty o
f
the mus
i
c
i
s poor.

Try playing the
fi
le on your computer. I
f
the
s
oun
d
qua
l
it
y
is sti
ll
poor, tr
y
d
own
l
oa
d
ing t
h
e
fi
le again or re-encoding the
fi
le
y
oursel
f.

E
ns
u
re th
a
t the
b
it r
a
te
o
f the file is n
o
t t
oo
l
o
w
.
The higher the bit rate o
f
the
fi
le, the better it
wi
ll
soun
d
. T
h
e minimum recommen
d
e
d
b
itrate
i
s kb
p
s
f
or MPs and kb
p
s
f
or WMAs.

Try lowering the volume o
f
the player
.

E
nsure that the headphones are attached
s
ecurel
y
to the pla
y
er
.