TROUBLESHOOTING
Operation of your appliance can lead to errors and malfunctions. The following tables
contain possible causes and notes for resolving an error message or malfunction. It is
recommended to read the tables carefully below in order to save your time and money
that may cost for calling to the service center.
Solution
Problem
There are mineral
deposits on the
interior of the kettle.
• A certain amount of scale build-up is normal after long
periods of use and is caused by minerals contained in
hard water. The best way to prevent mineral deposits is to
always use distilled water in the kettle.
• To remove deposits, try filling the kettle halfway with
water and adding a few slices of lemon, then boil. If this
does not work, please see MINERAL DEPOSITS above.
The kettle function does
not work after setting
the temperature.
• Make sure the kettle is seated properly on the power base
and that the base is connected to a functioning electrical
outlet.
• If the kettle is heated with no water, the internal safety
mechanism will automatically turn the kettle o. The
kettle will begin working again when water is added.
• If the set temperature is lower than the actual
temperature in the kettle, the kettle will beep 3 times and
turn o.
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