Comflex Ultimate Series - Troubleshooting Guide - Electronics

User Manual Careleda P/L M-03 WI-364rev0 Edited 26.02.2020 18 | P a g e
CAREFULLY READ AND UNDERSTAND INSTRUCTIONS BEFORE USING CHAIR
Problem
Possible Cause
Possible Remedy/Action
1
Power indicator does not light up / No
functions at all
- No power to the system i.e. not
connected to mains
- Check the power cable is plugged
into the mains power socket and that
the power is switched on.
- The fuse has blown
- Replace or send control box for repair
- Defective Power Cable
- Defective power cable - On control
boxes with exchangeable power cable
change the cable.
- On control boxes with fixed cable
send it for repair
- Control box defective
- Send control box for repair
2
Power indicator lights up, but
actuators/functions do not run
- Actuator plug not pushed into
control box properly
- Push actuator plug into control box
properly
- Control box/control panel
defective
- Replace or send control box for repair
3
No functions at all when the power
cable is disconnected from mains
power
- Battery pack is missing
- Replace missing battery pack
- Bad Battery connection
- Check the battery connections
- Batteries are flat
- Plug the power cable into mains
power and charge for a minimum of
24hrs. If problem persists employ an
approved Sertain/Linak qualified
technician to check the
batteries/charging circuit and/or
replace the batteries.
- Batteries are damaged or at the
end of their lifespan
- replace the batteries with Linak
approved batteries
4
Relays in control box are heard clicking
- Actuator defective
- Replace actuator
- Control box defective
- Replace the control box
5
Actuator will drive OUT but not IN
Position Lost on actuator
Try performing the Reset/Initialisation
procedure. If problem persists, replace
the actuator.
6
No relay noise is heard from control
box
Not valid for CB20/CB6S OBF/CB16
OBF
Handset defective
- Send handset for repair
- Replace handset
7
Actuator does not run on battery
power, but relay clicking is heard
- Actuator plug not properly
pushed
- Push actuator plug properly into
control box
- Actuator defective
- Replace actuator or send for repair
- Control box defective
- Replace control box or send for repair
6. Troubleshooting Guide - Electronics