Commercial Electric EECLEDRG120277

Amanda BlackAug 3, 2025

What to do if the LED emergency heads do not illuminate on my Commercial Electric Lighting Equipment?

J
Jennifer GutierrezAug 3, 2025
If the LED emergency heads on your Commercial Electric Lighting Equipment do not illuminate, it could be due to a discharged battery or a disconnected battery. First, make sure the unit is correctly wired and connected to an AC power source, then allow it to charge for 24 hours before retesting. Also, ensure the battery is properly connected.

Summary

Warranty

Warranty Coverage

Details what the manufacturer's warranty covers for the lighting fixture and battery.

Warranty Exclusions

Details what the manufacturer's warranty does not cover, including improper installation or misuse.

Pre-Installation

Planning Installation

Before assembly or operation, verify all parts are present and contact customer service if missing or damaged.

Package Contents

Lists all parts included in the product package, with descriptions and quantities.

Installation

Preparing the Exit;Emergency Light

Steps to remove the faceplate, adjust arrows, and plug in the backup battery.

Changing the Color (Optional)

Instructions on how to change the lens color from red to green.

Ceiling Mount Installation

Detailed steps for mounting the fixture on a ceiling using the canopy and JBOX plate.

Wall Mount Installation

Steps for mounting the fixture to a wall using a junction box.

Conduit Installation

Instructions for installing the fixture using electrical conduit, including wiring.

Connecting the Wiring

Explains how to make wire connections for 120V and 277V applications using wire nuts.

Completing the Installation

Steps to snap on faceplates, restore power, and allow battery charging.

Adjusting the Heads

How to position the emergency heads for optimal illumination of the exit path.

Maintenance

Testing Operation

Procedures for testing the EXIT sign, AC Power LED, and emergency heads.

Testing the Battery

Instructions for monthly and annual battery testing to ensure proper backup power.

This document is a Use and Care Guide for a Commercial Electric Dual Color LED Exit/Emergency Light.

Function Description:

This device serves as a dual-purpose lighting fixture, providing both an illuminated exit sign and emergency lighting. It is designed to operate on AC power for normal illumination and automatically switch to battery backup in the event of a power outage, ensuring continuous illumination of the exit path and surrounding area. The "dual color" feature allows the user to select between red and green lenses for the exit sign, accommodating different local codes and preferences. The emergency light heads are adjustable to direct illumination where needed most.

Important Technical Specifications:

Item #: 1003 866 837
Model #: EECLEDRG120277
Power Source: Operates on AC power (120 V or 277 V applications) and includes a battery backup.
Battery Type: Ni-Cd Rechargeable AA700 mAh 9.6 V battery.
Battery Backup Duration: Minimum of 90 minutes on battery backup power.
Mounting Height: Maximum mounting height is 35.31 ft (10.76 m).
Operating Environment: Indoor use only.
Compliance: Tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Installation must be in accordance with local codes, ordinances, and the National Electric Code.

Usage Features:

Dual Color Selection: The exit sign can display either red or green text. Users can change the color by replacing the preinstalled red lens with a green lens (included) and adjusting a color selection switch inside the unit.
Adjustable Emergency Heads: The two emergency light heads are independently adjustable, allowing users to position them to maximize illumination of the exit path or other critical areas during an emergency.
Single or Double-Sided Application: The fixture supports both single-sided and double-sided exit sign configurations. For double-sided use, the backplate is removed and replaced with a second faceplate. Note that double-sided applications are only compatible with a ceiling mount.
Mounting Options: The device can be installed in three ways:
- Ceiling Mount: Attaches to a junction box on the ceiling using a JBOX mounting plate and canopy.
- Wall Mount: Attaches to a junction box on the wall using the backplate.
- Conduit Mount: Allows for power supply wires to be routed through a conduit knockout on the backplate, suitable for installations where conduit is used.
Test Button: A test button is provided to verify the functionality of the emergency lighting system. When pressed, the AC Power LED indicator turns off, and the exit sign and emergency heads illuminate, simulating a power outage.
AC Power Indicator: An LED indicator (AC ON) shows when the unit is receiving AC power.
Battery Connection: The backup battery connects to a terminal located in the lower right corner of the fixture. It is recommended to plug in the battery during installation.

Maintenance Features:

Routine Testing: National Electric Code (NEC) and NFPA life safety code regulations require routine tests.
- Monthly Test: Test the unit's battery once per month using the test button.
- Annual Test: A full 90-minute test should be performed every 12 months. This involves disconnecting the unit from the main power supply to verify that the EXIT sign and emergency heads illuminate for a minimum of 90 minutes on battery backup power.
Battery Replacement: The Ni-Cd Rechargeable AA700 mAh 9.6 V battery is replaceable. Instructions are provided for safely removing the old battery and connecting a new one.
Troubleshooting Guide: A troubleshooting section helps users diagnose common issues such as the LED charge indicator not illuminating or emergency heads not illuminating, providing possible causes and solutions.
Charging Time: Allow 24 hours for the backup battery to fully charge after installation or power restoration.

Safety Information:

Electrical Connections: All electrical connections must comply with local codes, ordinances, and the National Electric Code.
Qualified Personnel: All service and installation must be performed by qualified service personnel or a licensed electrician familiar with the product's construction, operation, and associated hazards.
Power Disconnection: Always turn off electricity at the circuit breaker or fuse box before installation or servicing.
Battery Acid Caution: Exercise caution when servicing batteries as battery acid can cause burns. Flush with fresh water and contact a physician if acid spills on skin or eyes.
Tampering Prevention: Mount the product in a location and at a height where it will not be easily tampered with by unauthorized personnel.
Intended Use: Do not use this product for anything other than its intended purpose.
Modifications: Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment.
FCC Notice: The equipment generates, uses, and can radiate radio frequency energy. If not installed and used according to instructions, it may cause harmful interference to radio communications. Measures to correct interference are provided.

Warranty:

The manufacturer provides a five (5) year warranty for the lighting fixture and a five (5) year warranty for the battery, covering defects in materials and workmanship under normal use and service. The warranty is limited to repair or replacement and does not cover damage from misuse, abuse, accident, modifications, alterations, neglect, mishandling, improper installation, or normal wear and tear on the finish. The manufacturer disclaims any other warranties, express or implied, and is not liable for consequential or incidental loss or damage.