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CommScope ARRIS Touchstone DG9450 User Manual

CommScope ARRIS Touchstone DG9450
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Touchstone DG9450 Data Gateway
User Guide, STANDARD Revision 1.2
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CommScope ARRIS Touchstone DG9450 Specifications

General IconGeneral
DOCSIS3.1
Maximum Upload Speed1 Gbps
Ethernet Ports4
USB Ports1
Voice Ports2
TypeGateway
Upstream Channels8
Downstream Channels32

Summary

Safety Requirements

FCC Part 15 Compliance

Details FCC Part 15 rules for device operation and potential interference.

RF Exposure Guidelines

Specifies compliance with FCC radiation exposure limits and minimum distance.

Canadian Compliance and RF Exposure

Outlines Canadian compliance (ICES-003) and RF exposure regulations.

Canadian License Exempt Operation

Details conditions for license-exempt operation under Canadian regulations.

Get Started with Your Data Gateway

Gateway Introduction and Overview

Introduces the Touchstone DG9450 and its features like DOCSIS compliance and connectivity.

Included Items and Setup Requirements

Lists items in the box and necessary additional equipment for setup.

Service Provider Contact & System Requirements

Guides on contacting the service provider and outlines system requirements for operation.

Recommended Hardware and OS Compatibility

Details recommended computer hardware and operating system compatibility.

Ethernet vs. Wireless Connectivity

Explains the differences and advantages of Ethernet and wireless connections.

Installation Location and Mounting

Covers front/rear panels, choosing a location, and desktop mounting instructions.

Connecting the Data Gateway

Step-by-step instructions for connecting the gateway via coax, power, and Ethernet.

Wireless Connection Setup

Guides on configuring the wireless LAN and accessing the configuration interface.

Parental Controls Setup

Explains how to set up parental controls, block sites, keywords, services, and devices.

Ethernet Connection Configuration

Ethernet Configuration Requirements

Lists prerequisites for configuring the Ethernet connection.

TCP/IP Setup for Windows Vista

Step-by-step guide to configure TCP/IP settings on Windows Vista.

TCP/IP Setup for Windows 7/8/10

Step-by-step guide to configure TCP/IP settings on Windows 7, 8, or 10.

TCP/IP Setup for macOS

Step-by-step guide to configure TCP/IP settings on macOS.

Operating the Data Gateway

Computer Setup for Gateway Use

Instructions on how to set up your computer to work with the gateway.

DG9450 Status LED Indicator

Explains the function of the LED indicator for device status.

Startup LED Indicator Guide

Details the LED behavior during the gateway's startup process.

Normal Operation LED Indicator Guide

Describes the LED behavior during normal operation.

Troubleshooting Common Issues

Troubleshooting Power Light Issues

Steps to resolve problems when the gateway's power light is off.

No Internet Connection Troubleshooting

Guidance for troubleshooting when no internet access is available across all connections.

Ethernet No Internet Connection

Specific steps to fix no internet access via Ethernet connection.

Wireless No Internet Connection

Steps to resolve issues with wireless internet connectivity.

Intermittent Wireless Connection Issues

Advice for troubleshooting wireless connections that stop working intermittently.

Slow Internet Performance Troubleshooting

Explains potential causes and solutions for slow internet speeds.

Glossary of Terms

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