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CommScope Touchstone TG6452 User Manual

CommScope Touchstone TG6452
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Touchstone TG6452 Telephony Gateway
User Guide, DRAFT Revision 2.3

Table of Contents

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CommScope Touchstone TG6452 Specifications

General IconGeneral
Device TypeGateway
DOCSIS StandardDOCSIS 3.1
Downstream Channels32
Upstream Channels8
Wi-Fi Standard802.11ac
Wi-Fi SpeedUp to 1.9 Gbps
Ethernet Ports4
Voice Ports2
USB Ports1
Max Upload Speed1 Gbps
MoCAYes

Summary

CommScope Legal Statements

Chapter 1: Safety Requirements

European Compliance and Disposal

EU declaration of conformity and WEEE disposal guidelines.

Energy Consumption Details

Power consumption figures for idle and typical usage.

Maximum RF Power Levels

RF power levels for different frequency bands.

Disabling Wi-Fi Functionality

Instructions on how to disable the Wi-Fi feature on the device.

FCC Part 15 Compliance

Compliance statement for FCC Part 15 rules regarding interference.

Canadian RF Exposure Guidelines

Compliance with Canadian RF exposure limits and regulations.

Canadian Compliance Standards

Statement of compliance for Canadian ICES-003.

License Exempt Transmitter Rules

Conditions for license-exempt transmitter/receiver operation.

RF Exposure Distance Requirements

Minimum distance requirements for RF exposure for the transmitter.

Wi-Fi Channel Restrictions (USA/Canada)

Restrictions on operable Wi-Fi channels in USA and Canada.

Chapter 2: Getting Started

Introduction to the Gateway

Overview of the Touchstone TG6452 Telephony Gateway features and capabilities.

Gateway Features and Specifications

Key features and specifications of the TG6452.

Package Contents

List of items included in the Telephony Gateway package.

Required Setup Items

List of required accessories for installation and setup.

Establishing Service

Steps to take to establish internet and telephone service.

System and Hardware Requirements

Hardware and software requirements for operating the gateway.

Recommended Hardware Configuration

Suggested hardware configurations for optimal performance.

Operating System Setup: Windows

Requirements for Windows operating systems.

Operating System Setup: macOS

Requirements for macOS operating systems.

Operating System Setup: Linux/Unix

Requirements for Linux/Unix operating systems.

Manual Overview

Information about the manual's coverage and model number location.

Installation Location Selection

Factors to consider when choosing a location for the gateway.

Wireless Connection Range Factors

Factors affecting the wireless connection range.

Internet Security Best Practices

Tips for enhancing system security when using the gateway.

Ethernet vs. Wireless Connectivity

Comparison of Ethernet and wireless connection methods.

Ethernet Connection Details

Description of Ethernet connection for LAN setup.

Wireless Connection Details

Description of wireless connection for device access.

Using Combined Connections

Using both Ethernet and wireless for multiple devices.

Technical Support Information

Information on how to contact service providers for assistance.

Chapter 3: Installation and Connection

Pre-Installation Checklist

Items to verify before starting the installation process.

Front Panel Indicator Lights

Description of LED indicators on the front of the TG6452.

Rear Panel Connectors and Controls

Identification of connectors and controls on the rear of the TG6452.

Installation Location Guidance

Factors to consider when choosing a location for the gateway.

Desktop Placement Instructions

Guidelines for placing the gateway on a desk.

Factors Affecting Wireless Range

Factors that affect the usable range for wireless connections.

Connecting the Telephony Gateway

Steps for connecting the Telephony Gateway to power and network.

Configuring Wireless Network

Steps to set up the wireless network security settings.

Accessing Configuration Interface

How to access the gateway's web-based configuration interface.

Setting Up Parental Controls

Instructions for configuring parental control features.

Finding Computer MAC Address

How to find the MAC address of a computer for network identification.

Chapter 4: Ethernet Connection Configuration

Ethernet Setup Prerequisites

Prerequisites for configuring the Ethernet connection.

Section Navigation Guide

Guide to navigating the TCP/IP configuration steps.

Configure TCP/IP: Windows Vista

Steps to configure TCP/IP settings on Windows Vista.

Configure TCP/IP: Windows 7/8/10

Steps to configure TCP/IP settings on Windows 7, 8, or 10.

Configure TCP/IP: macOS

Steps to configure TCP/IP settings on macOS.

Chapter 5: Operating the Gateway

Computer Setup for Gateway Use

Instructions for preparing your computer to use the gateway.

Gateway LED Indicator Guide

Explanation of the LED indicator lights on the TG6452.

Phone LED Status Patterns

Light patterns for the Phone LED and their meanings.

Internet LED Status Patterns

Light patterns for the Internet LED and their meanings.

WPS LED Status Patterns

Light patterns for the WPS LED and their meanings.

Wi-Fi LED Status Patterns

Light patterns for the Wi-Fi LED and their meanings.

Using the Reset Button

Instructions for using the reset button to initialize the modem.

Restoring Factory Defaults

Procedure to restore the gateway to its original factory settings.

Chapter 6: Troubleshooting

Troubleshooting: Power Light Off

Steps to troubleshoot when the power light is not on.

Troubleshooting: No Internet (All Connections)

Troubleshooting steps for no internet access on any connection.

Troubleshooting: No Internet (Ethernet)

Troubleshooting steps for no internet access via Ethernet.

Troubleshooting: No Internet (Wireless)

Troubleshooting steps for no internet access via Wi-Fi.

Troubleshooting: Slow Internet Speed

Reasons for slow internet speeds and potential solutions.

Troubleshooting: No Dial Tone

Troubleshooting steps for when there is no dial tone on the phone line.

Appendix A: Glossary

Glossary Terms (A-F)

Definitions of technical terms starting with A through F.

Glossary Terms (G-S)

Definitions of technical terms starting with G through S.

Glossary Terms (S-W)

Definitions of technical terms starting with S through W.

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