COMPANION COMP02023 - User Manual

Questions and Answers

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Brenda McdonaldAug 9, 2025
How to troubleshoot a COMPANION Refrigerator that won't turn on?
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  Dylan VasquezAug 9, 2025
  If your COMPANION Refrigerator isn't working and the power LED is off, here's what to check: * Ensure the ignition is switched on in your vehicle to supply power to the cigarette lighter socket. * Try a different AC power socket. * Replace the device fuse if it's defective. * If the integrated mains adapter is defective, contact customer service for repair at an authorized center.
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Dennis StewartAug 17, 2025
What to do if COMPANION Refrigerator is not working via cigarette lighter?
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  Mark HillAug 17, 2025
  If your COMPANION Refrigerator isn't working via the cigarette lighter socket, and the LED is off, try these steps: 1. Clean the cigarette lighter socket to ensure good electrical contact. A warm plug indicates a dirty socket or incorrect plug assembly. 2. Replace the fuse in the 12/24V plug. 3. Replace the vehicle's 12/24V socket fuse (usually 15A). Refer to your vehicle's manual for instructions.
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Jason WilliamsAug 25, 2025
What to do if COMPANION Refrigerator is not cooling but the power LED is on?
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  Kellie WoodsAug 25, 2025
  If your COMPANION Refrigerator isn't cooling even though the power LED is on, it may have a defective component. Contact customer service for repair at an authorized service center.
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Blake Smith PhDSep 1, 2025
What to do if my COMPANION Refrigerator displays an error message and doesn't cool?
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  osbornefrankSep 1, 2025
  If your COMPANION Refrigerator displays an error message (like “Err1”) and isn't cooling, the device might have switched off due to an internal fault. Contact customer service for repair at an authorized service center.