COMPANION COMP02012 User Manual (English)

Questions and Answers:

A
Anthony DanielAug 4, 2025
How to troubleshoot a COMPANION Refrigerator that won't turn on?
- M
  Meghan HarmonAug 4, 2025
  If your COMPANION Refrigerator isn't working and the power LED is off, here's what to check: * Ensure the ignition is switched on in your vehicle to supply power to the cigarette lighter socket. * Try a different AC power socket. * Replace the device fuse if it's defective. * If the integrated mains adapter is defective, contact customer service for repair at an authorized center.
T
Tanya IbarraAug 12, 2025
What to do if COMPANION Refrigerator is not working via cigarette lighter?
- R
  Roberto SkinnerAug 12, 2025
  If your COMPANION Refrigerator isn't working via the cigarette lighter socket, and the LED is off, try these steps: 1. Clean the cigarette lighter socket to ensure good electrical contact. A warm plug indicates a dirty socket or incorrect plug assembly. 2. Replace the fuse in the 12/24V plug. 3. Replace the vehicle's 12/24V socket fuse (usually 15A). Refer to your vehicle's manual for instructions.
D
debrabrownAug 19, 2025
What to do if COMPANION Refrigerator is not cooling but the power LED is on?
- A
  Amber BarnesAug 19, 2025
  If your COMPANION Refrigerator isn't cooling even though the power LED is on, it may have a defective component. Contact customer service for repair at an authorized service center.
M
Melissa CarneyAug 27, 2025
What to do if my COMPANION Refrigerator displays an error message and doesn't cool?
- M
  meyersjamesAug 27, 2025
  If your COMPANION Refrigerator displays an error message (like “Err1”) and isn't cooling, the device might have switched off due to an internal fault. Contact customer service for repair at an authorized service center.

COMPANION COMP02012 Specifications

General

Brand	COMPANION
Model	COMP02012
Category	Refrigerator
Language	English

Summary

Getting to Know Your Companion Fridge

Fridge Component Identification

Provides a labelled diagram and list of all external components of the portable fridge/freezer.

Fridge Installation and Operation Guide

Powering Your Fridge: Requirements and Connections

DC Power Connection Guide

Details on connecting the fridge/freezer to a DC power source, including cable recommendations and fuse protection.

AC Power Connection Guide

Explains how to connect the fridge/freezer to an AC power source, highlighting the multi-voltage power supply.

Operating Your Companion Fridge

Powering the Fridge On and Off

Instructions on how to turn the unit ON and OFF using the power button and what the display shows.

Temperature Control System

Explains the temperature controller, how it maintains set temperature, and the compressor's operation cycle.

Adjusting Fridge Temperature Settings

Step-by-step guide to adjust the cabinet temperature, including how to increase or decrease settings.

ECO/MAX Cooling Modes

Details on using the ECO and MAX modes to adjust compressor speed for efficiency or quick cooling.

Battery Monitor Features

Setting the Battery Monitor Levels

Guide to setting the battery monitor levels (Lo/Med/Hi) to protect the vehicle battery from deep discharge.

Emergency Override Function

Energy Saving Operational Tips

Bluetooth Fridge Connectivity

Connecting and Using the Companion App

Step-by-step instructions for downloading the app, connecting the fridge via Bluetooth, and managing settings.

Using Your Fridge with Accessories

Solar Panel Connection Guide

Guidance on connecting solar panels via a battery to recharge the DC supply, and recommendations for kits.

Portable Generator Connection Guide

Advice on using generators, recommending digital/inverter types, and proper connection methods to avoid damage.

Fridge Usage Tips and Suggestions

Optimizing Food Storage and Efficiency

Provides tips on storing food, preventing freezing of liquids, maximizing cabinet fullness, and minimizing door openings.

Companion Fridge Specifications

Australian Customer Support

New Zealand Customer Support

Fridge Troubleshooting Guide

Common Issues and Their Solutions

Lists common problems like no power or no cooling, their possible causes, and recommended solutions, including when to call customer service.

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COMPANION COMP02012 User Manual

Table of Contents