Compaq 1610 - Page 100

10-14 Tips and Troubleshooting
Writer: Shelly Ficalora Saved by: J Abercrombie Saved date: 01/08/98 10:31 AM
Part Number: 266667-001 File name: 14Ch10.doc
Solving Security Problems
Security Problems
Problem Possible Cause Solution
Cannot access the
system using my login
password.
You are using the
wrong login
password.
Enter the correct
password or move to
the next stage in the
password process by
entering the wrong
password fives times in
a row. (See “Compaq
Enhanced Security” in
Chapter 8 for more on
the password process.)
Cannot access the
system using my
response phrase.
You are entering the
wrong response
phrase.
Enter the correct
response phrase or
move to the next stage
in the password
process by entering the
wrong response five
times in a row. (See
“Compaq Enhanced
Security” in Chapter 8
for more on the
password process.)
You are not entering
the correct
punctuation.
Compaq security
passwords are
punctuation-sensitive;
type the punctuation
exactly as it was typed
when you established
the password.