Compaq 1610 - Page 98

10-12 Tips and Troubleshooting
Writer: Shelly Ficalora Saved by: J Abercrombie Saved date: 01/08/98 10:31 AM
Part Number: 266667-001 File name: 14Ch10.doc
Partnership (Serial Communication) Problems
Problem Possible Cause Solution
Can’t establish a
connection between
the handheld PC and
the computer.
The auto-sync cable
may be loose or
defective.
■
Reconnect the auto-
sync cable
■
Replace the
defective cable with
a new one.
There are problems
with the serial
communications
configuration.
See “Communications
Problems” in the
Windows CE Services
Help
that you installed
on your computer.
Can’t synchronize data
when connected to the
computer.
There are problems
with the serial
communications
configuration.
See “Communications
Problems” or
“Synchronization
Problems” in the
Windows CE Services
Help
that you installed
on your computer.
There is a compatibility
problem with Microsoft
Outlook on the
computer.
See the online Help
included with Microsoft
Outlook for information
on synchronizing mail.