12-8 Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Jennifer Hale Saved by: Jennifer Hale Saved date: 10/07/98 5:31 PM
Part Number: 3877292-001 File name: Ch12.doc
Solving Diskette Drive/SuperDisk LS-120 Drive Problems
Problem Possible Cause Solution
Drive cannot
write to
a diskette.
Diskette is not formatted. Format the diskette:
If you are using
Windows 95:
1. From the Windows
desktop, select My
Computer.
2. Select 3.5-in.
Floppy (A).
3. Select File, then
Format.
4. Fill in the appropriate
information, then select
Start.
If you are using Windows
NT, format the diskette by
entering format a: at the
system prompt.
Diskette is write-
protected.
Use another diskette that
is not write-protected or
disable the write-protect
feature.
Writing to the wrong
drive.
Check the drive letter in
your path statement.
Not enough space is left
on the diskette.
Save the information to
another diskette.
Drive is disabled. Enable the proper drive
through Device Manager.
Disable diskette write
ability is turned on.
Run Computer Setup.
Select the Storage icon.
Make sure Disable
diskette write ability is not
checked.