Troubleshooting Guide www.hp.com 2–13
Troubleshooting Without Diagnostics
Diskette drive cannot write
to a diskette. (continued)
Writing to the wrong
drive.
Check the drive letter in the path
statement.
Not enough space is
left on the diskette.
1. Use another diskette.
2. Delete unneeded files from
diskette.
Legacy diskette writes
are disabled in
Computer Setup.
Enter Computer Setup and enable
Legacy Diskette Write in
Storage > Storage Options.
Diskette is damaged. Replace the damaged disk.
Cannot format diskette. Invalid media reported. When formatting a disk in MS-DOS,
you may need to specify diskette
capacity. For example, to format a
1.44-MB diskette, type the following
command at the MS-DOS prompt:
FORMAT A: /F:1440
Disk may be
write-protected.
Open the locking device on the
diskette.
Diskette write control is
enabled.
Enter Computer Setup and enable
Legacy Diskette Write in
Storage > Storage Options.
A problem has occurred
with a disk transaction.
The directory structure is
bad, or there is a
problem with a file.
In Windows XP, right-click Start,
click Explore, and select a drive.
Select File > Properties >
Tools. Under Error-checking,
click Check Now.
Diskette drive cannot read
a diskette.
You are using the wrong
diskette type for the
drive type.
Check the type of drive that you
are using and use the correct
diskette type.
You are reading the
wrong drive.
Check the drive letter in the path
statement.
Diskette is damaged. Replace the diskette with a new one.
Solving Diskette Problems (Continued)
Problem Cause Solution
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