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Compaq dx2000 - Microtower PC User Manual

Compaq dx2000 - Microtower PC
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service reference guide
HP Compaq Business Desktop dx2000 uT Series
Personal Computers
2st Edition
This document provides information on the removal and replacement of all
parts as well as information on troubleshooting, Desktop Management, setup
utilities, ATA drives, safety, routine care, connector pin assignments, POST
error messages, and diagnostic indicator lights.
Document Part Number 359782-002

Table of Contents

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Compaq dx2000 - Microtower PC Specifications

General IconGeneral
BrandCompaq
Modeldx2000 - Microtower PC
CategoryDesktop
LanguageEnglish

Summary

Installing the Operating System

Microsoft Windows XP Installation

Details on installing and configuring Microsoft Windows XP on the computer.

NTFS File System Conversion

Explains the automatic conversion of FAT32 drives to NTFS during OS installation.

HP Software and Driver Installation

Information on obtaining and installing additional HP software and drivers.

Setup Utilities and Diagnostics Features

POST Diagnostics Overview

Details on the POST diagnostic tests run during system startup.

Computer Setup Utility (F10)

Guide to using the F10 Computer Setup utility for system configuration.

Software Protection and Backup

Recommendations for protecting system software from loss or damage.

Software Restoration Procedures

Instructions on restoring the operating system and software using the Restore CD.

Desktop Management

Initial Configuration and Deployment

Guidance on initial system configuration and deploying customized software images.

ROM Flash Procedures

Information on upgrading or managing the system's flash ROM.

System Security Features

Overview of system security features including passwords.

Ultra ATA Drive Guidelines and Features

Ultra ATA Drive Jumper Settings

Configuration of Ultra ATA drives using jumper settings for Master/Slave modes.

Ultra ATA Cable Specifications

Guidelines for using industry-standard 40-pin, 80-conductor Ultra ATA cables.

Drive Installation Guidelines

Instructions for installing ATA/ATAPI drives on primary and secondary controllers.

SMART Drive Technology

Explanation of Self Monitoring Analysis and Recording Technology (SMART) for drives.

Drive and Partition Capacity Limits

Table showing limits on drive partition sizes based on file system and OS.

Identifying the Chassis, Routine Care, and Disassembly Preparation

Microtower Chassis Identification

Identification of the computer chassis type, specifically the Microtower (µT).

ESD Prevention Measures

Information on preventing damage to electronic components from static electricity.

Routine Computer Care

Guidelines for routine maintenance and cleaning of the computer.

Service Considerations for Disassembly

Important considerations before and during computer disassembly.

Removal and Replacement Procedures— Microtower (µT) Chassis

Disassembly Preparation Steps

Initial procedures and precautions before disassembling the computer.

Access Panel Removal and Replacement

Step-by-step guide for removing and replacing the computer's access panel.

Front Bezel Removal and Replacement

Instructions for removing and installing the computer's front bezel.

Front Drive Bezel Removal

Procedures for removing front drive bezels, including the 5.25" blank.

Memory Module Installation

Step-by-step instructions for installing DDR-SDRAM memory modules.

Expansion Card Installation and Removal

Procedure for installing or removing expansion cards in the computer.

Drive Removal and Replacement

Procedures for removing and replacing various drives like HDD and diskette.

Front USB Device Replacement

Procedure for removing and installing the front-mounted USB device.

Power Switch Assembly Replacement

Instructions for removing and installing the power switch assembly.

Speaker Removal and Replacement

Procedure for removing and installing the internal computer speaker.

System Fan Removal and Replacement

Instructions for removing and installing the computer's system fan.

Processor and Heatsink Replacement

Procedure for removing and installing the CPU processor and heatsink.

System Board Replacement

Step-by-step guide for removing and installing the system board.

Lithium Coin Cell Battery Replacement

Procedure for replacing the system board's lithium coin cell battery.

Power Supply Unit Replacement

Instructions for removing and installing the computer's power supply unit.

Connector Pin Assignments

Enhanced Keyboard Connector Pinouts

Pin assignments for the enhanced keyboard connector.

Mouse Connector Pinouts

Pin assignments for the mouse connector.

Ethernet RJ-45 Connector Pinouts

Pin assignments for the Ethernet RJ-45 connector.

Parallel Interface Connector Pinouts

Pin assignments for the parallel interface connector.

Serial Interface Connector Pinouts

Pin assignments for serial interface connectors.

USB Connector Pinouts

Pin assignments for the USB connector.

Microphone Connector Pinouts

Pin assignments for the microphone connector.

Headphone Connector Pinouts

Pin assignments for the headphone connector.

Line-In Audio Connector Pinouts

Pin assignments for the line-in audio connector.

Line-Out Audio Connector Pinouts

Pin assignments for the line-out audio connector.

Monitor Connector Pinouts

Pin assignments for the monitor connector.

ATA/ATAPI IDE Drive Cable Pinouts

Pin assignments for the ATA/ATAPI IDE standard drive cable.

20-Pin Power Connector Pinouts

Pin assignments for the 20-pin power connector.

4-Pin CPU Power Connector Pinouts

Pin assignments for the 4-pin CPU power connector.

Power Cord Set Requirements

General Power Cord Requirements

General requirements applicable to all power cord sets for the computer.

Country-Specific Power Cord Requirements

Country-specific requirements and accrediting agencies for power cord sets.

POST Error Messages

POST Error Messages and Solutions

List of POST error messages, probable causes, and recommended actions.

Troubleshooting Without Diagnostics

Preliminary Troubleshooting Checklist

Basic checklist for troubleshooting computer issues without diagnostics.

Solving Minor Computer Problems

Troubleshooting common minor issues like lock-ups and date/time errors.

Troubleshooting Power Supply Issues

Solutions for power supply problems such as intermittent shutdowns.

Troubleshooting Diskette Drive Issues

Solutions for problems related to diskette drives and media.

Troubleshooting Hard Drive Issues

Solutions for common hard drive problems like errors and slow performance.

Troubleshooting Display and Video Issues

Solutions for display problems like blank screens and fuzzy video.

Troubleshooting Audio Issues

Solutions for problems related to sound not coming from speakers or headphones.

Troubleshooting Printer Issues

Solutions for common printer problems like not printing or garbled output.

Troubleshooting Keyboard and Mouse Issues

Solutions for problems with keyboard commands or mouse response.

Troubleshooting Hardware Installation

Solutions for issues encountered when installing new hardware.

Troubleshooting Network Connectivity

Solutions for problems related to network detection and communication.

Troubleshooting Memory Issues

Solutions for problems related to memory installation and configuration.

Troubleshooting Processor Performance

Solutions for problems related to processor performance, especially overheating.

Troubleshooting CD-ROM and DVD Drives

Solutions for issues with CD-ROM and DVD drives not reading discs or playing media.

Troubleshooting Drive Key Issues

Solutions for problems related to Drive Keys not being recognized.

Troubleshooting Internet Access

Solutions for problems connecting to the Internet or launching web browsers.

Memory

DIMM Socket Configuration

Information on DIMM socket locations, channels, and installation for dual channel mode.

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