Conrad Meier
™
Compact Vac With Multicyclonic Technology Page 15Page 14 Conrad Meier
™
Compact Vac With Multicyclonic Technology
Troubleshooting
Below is a troubleshooting guide. If problems persist call the Customer Service
number in the front of this manual.
Fault Possible Reason How to x
The vacuum
won’t operate
No electrical power Check the Power Plug is securely
inserted in the power outlet. Unplug
and plug back in if necessary. Check
whether the Vacuum’s Power Switch
is in the ON position. Try another
power outlet
Suction strength
is reduced
Vacuum Head is blocked
Dust Cup is full
Filters needs cleaning/
replacing
Remove any blockage
Empty dust cup
Clean or replace the Filters
Dust is escaping
from Vacuum
Dust Cup is full
Filters are not installed
correctly
Puncture/hole in Filter
Empty Dust Cup
Review Filter installation instructions
Replace Filter
Vacuum brushes
will not pick up
Dust Cup is full Empty and clean Dust Cup
There is an
unusual sound
when the
Vacuum is ON
Vacuum Head blocked
Dust Cup is full
Filters need cleaning/
replacing
Vacuum is damaged and is
in need of repair
Stop the Vacuum immediately
Remove any blockage
Empty dust cup
Clean or replace Filters
Phone Customer Services
Troubleshooting
Warranty
TWO (2) YEAR
LIMITED REPLACEMENT WARRANTY STATEMENT
If your product becomes defective due to faulty material or workmanship within a
period of 2 years from the date of purchase, we warrant to do the following:
• For New Zealand Consumers: We will replace the product with a new product,
free of charge, or repair the product at our cost, at our discretion.
• For Australian Consumers: Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount
to a major failure.
Your warranty is subject to the following conditions:
• DO NOT operate the appliance with a damaged plug or cord, or if the unit has been
dropped, damaged or dropped in water. To avoid the risk of electric shock, do not
disassemble or attempt to repair the appliance on your own. If the supply cord is
damaged, it must be replaced by a qualied electrician in order to avoid a
hazard. Incorrect re-assembly or repair can cause a risk of electric shock or injury
to persons when the appliance is used.
• The item has not been misused, abused, neglected, altered, modied or repaired
by anyone.
• The item has been subjected to fair wear and tear
• The item has not been used for trade, professional or hire purposes.
• The item has not sustained damage through foreign objects, substances or
accident.
Your warranty does not cover;
• Components that are subject to natural wear and tear caused by normal use in
accordance with operating instructions.
• Unauthorised/improper maintenance/handling or overload is excluded from this
warranty.
• For guarantee claims, you will need to submit a proof of purchase in the form of a
valid receipt that displays date and place of purchase.
This warranty does not replace but is in addition to your statutory rights.
This warranty does not apply to accessories supplied with the item.
This warranty applies only to the original purchaser and may not be transferred.
Replacement items will be covered by the limited warranty for the balance of the warranty
period from the date of the original purchase.
Please note:
Only the defective product or parts returned to place of purchase will be replaced
under this warranty.
Brand Developers Limited
Unit H, 686 Rosebank Road,
Avondale 1026, Auckland, New Zealand
Private Bag 93204, Parnell, Auckland 1151
FAX: +64 9 306 8203
NZ Customer Care: 0800 002 999
Brand Developers Aust Pty Ltd
Unit 3, 2 Roussos Place,
Truganina, VIC 3029, AUSTRALIA
FAX: +61 3 9681 7825
AUST Customer Care: 1800 890 840
Australia Contact New Zealand Contact
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