32TROUBLESHOOTING (CONTINUED)
Problem Possible Solution
• You will hear an intermittent dial tone when you have a new
voicemail message waiting.
• Dial “1” from your home phone equipment connected to the
Wireless Home Phone Base to review your voice messages.
• Set your answering machine settings to pick up calls before network voicemail,
which is approximately five (5) rings.
• Alternately, the network voicemail setting can be increased; dial “1” to access
the voicemail platform and follow the prompts to increase the number of rings.
• To remove network voicemail from your account, call Consumer Cellular at
888-345-5510.
I HEAR AN INTERMITTENT
DIAL TONE
MY ANSWERING
MACHINE WON’T
PICK-UP CALLS
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