Contex CRYSTAL XL 42 - User Manual

Questions and Answers

B
Bethany CarterAug 16, 2025
What to do if I get Error 30-140 on my Contex Barcode Reader?
- H
  Heather SavageAug 16, 2025
  Error 30 is often caused by dirt on the Glass Plate or the White Background Plate. The first step should be to make sure that these parts are clean. Other possible solutions include checking the Light Profiles using SCANtest 6, Test 9. If the Light Profile is distorted, the cause may be incorrect Vertical Alignment. You can run SCANtest 6, Test 11 or Scanner Maintenance. Lamp issues, corrupted Basic Calibration, or a defective CBE/CBF-Board could also be the cause. It is also possible to override Error 30 from WIDEimage and continue with the scanning.
M
Marcus BarryAug 19, 2025
How to fix Error 50-100 on Contex Barcode Reader?
- K
  Kristin JonesSep 12, 2025
  If you encounter Error 50-100 to 50-217 on your Contex Barcode Reader, which are firmware-related errors, try upgrading the firmware. You can also try running Scanner Maintenance.
G
Gerald MillerAug 22, 2025
What to do if my Contex CRYSTAL XL 42 shows Error 32-144?
- R
  Ryan AndrewsAug 22, 2025
  If you are experiencing Error 32-144 to 30-146 or Error 32-244 to 30-246 on your Contex Barcode Reader, ensure that the Glass Plate and the White Background Plate are clean. Check the images of the Stitching wire using SCANtest 6, Test 9. It could also be due to one of the CCD-Cameras being out of focus, a broken Stitching Wire, or CCD-Centering being out of adjustment. You can also try running Scanner Maintenance or replacing the SUC-Board.
J
John KellyAug 26, 2025
How to troubleshoot power issues with Contex CRYSTAL XL 42?
- B
  Benjamin DennisAug 26, 2025
  If your Contex Barcode Reader is not powering up, check the power supply connections and ensure all cable connectors are properly inserted into their sockets. Also, check voltages on the SMPS, LME-, CBE/CBF-, IMB/IMD, and SUC-Boards.
G
Gary PalmerAug 28, 2025
What causes Error 40-134 on Contex CRYSTAL XL 42?
- T
  Travis BrownAug 28, 2025
  If you are getting Error 40-134 to 40-139 or 40-170 to 40-189 on your Contex Barcode Reader, run SCANtest 6, Test 7 to verify the error. Also, check that all cable connectors are properly seated and check the supply voltages on the boards. Check Light Profiles with SCANtest 6, Test 9. You might also try running Scanner Maintenance, replacing the Lamp, or replacing the CBE/CBF-Board.
H
Hannah HannaAug 31, 2025
How do I fix Error 40-35 on my Contex CRYSTAL XL 42?
- H
  Hannah SmithAug 31, 2025
  If you encounter Error 40-35 to 40-50, 40-75, 40-76, or 40-84 on your Contex Barcode Reader, check that the Lamp is lit and run SCANtest 6, Test 7 to verify the error. Also, check that all cable connectors are properly seated into their sockets and that no cables have been interchanged. Check the supply voltages on the boards and consider replacing the CBE/CBF-Board.
J
jodi13Sep 3, 2025
Why is my Contex Barcode Reader producing vertical lines?
- K
  Kyle CaseySep 3, 2025
  Vertical lines in scanned images from your Contex Barcode Reader are often caused by dust or dirt on the Glass Plate. If you had to remove a CBE/CBF-Board for replacement or cleaning of the CCD-chip, refer to Chapter 4, page 79 for adjustment instructions.
L
Larry BrownSep 6, 2025
How to resolve original feed problems with Contex Barcode Reader?
- K
  Kevin WadeSep 6, 2025
  If you are experiencing original feed problems with your Contex Barcode Reader, check the supply voltage on the SMPS and LME-Board. If the Stepper Motor is overloaded, check the supply voltage and the Stepper Motor Reference Voltages on the LME-Board. Replacing the LME-Board or the Motor might also be necessary. Remove the Stepper Motor cable connector from J12 on the LME-Board and check the resistance of the two windings of the Stepper Motor.
R
Richard ChangSep 9, 2025
How to fix Error 70-86 on Contex CRYSTAL XL 42?
- B
  Bethany BellSep 9, 2025
  If you are getting Error 70-86 or 70-87 on your Contex Barcode Reader, run SCANtest 6, Test 7 to verify the error. Check the supply voltages on the MDA-Board and the ATAC Position Sensors. You may need to replace the IMB/IMD-Board.
E
ehurstSep 12, 2025
What to do if Contex CRYSTAL XL 42 keyboard check failed?
- C
  Corey AndersonSep 12, 2025
  If your Contex Barcode Reader displays 'Keyboard check failed' error, check the cable to the Operator Panel. If the issue persists, replace the Operator Panel.

Summary

3. Electrical Check and Adjustments

3.2 Downloading Scanner Firmware

3.3 Check and Adjustment of the Switch Mode Power Supply, SMPS

Checks and adjustments for the SMPS DC voltages and fuses.

3.4 Check and Adjustment of Lamp and Motor Driver Board, LME

Checks and adjustments for the LME board, including lamp driver and motor voltages.

3.5 Check and Adjustment of Camera Board, CBE (non Tx and XL models)

Checks and adjustments for the CBE board, including DC voltages and functional tests.

3.6 Check and Adjustment of Camera Board, CBF (Tx and XL models)

Checks and adjustments for the CBF board, including DC voltages and functional tests.

3.7 Check of Controller Board, SUC

Checks DC voltages, functional tests, and markings for the SUC controller board.

3.8 Check of Interface Module, IMB (non Tx and XL models)

3.9 Check of Interface Module, IMD (Tx and XL models)

3.10 Check of Operator Panel, SKD

3.11 Check of Smart Card Reader, SCR

3.14 Check of ATAC Motor Driver Board, MDA

3.15 Check and Adjustment of Original Guide Sensors (ATAC)

Procedure for checking and adjusting the ATAC original guide sensors.

3.16 Adjustment of Original Sensors

4. CCD-Cameras

4.2 CCD-Camera Check and Adjustment

Procedures for checking and adjusting CCD cameras, including light profiles and focus.

5. Vertical Alignment and Horizontal Stitching

5.2 Vertical Alignment and Horizontal Stitching Procedure

Procedure for performing automatic vertical alignment and horizontal stitching using SCANtest 6.

6. General Maintenance

6.1 Step by Step Procedure for General Maintenance

7. Troubleshooting

7.3 Error Codes

Lists error codes displayed on the operator panel and PC screen.

7.4 Troubleshooting Hints

Provides hints for common troubleshooting scenarios like no power-up or streaking.

3. Electrical Tests and Adjustments

3.1 LMF (used in XL 42 scanners)

Checks and adjustments for the LMF board used in XL 42 scanners.

3.2 CBI (used in Sx 25 scanners)

Checks and adjustments for the CBI board used in Sx 25 scanners.

3.3 CBK (used with XL 42 scanners)

Checks and adjustments for the CBK board used with XL 42 scanners.

3.4 SUCM and SUCL

3.5 SKD

3.6 IME (used in XL 42 scanners)

3.7 IMF (used in Sx 25 scanners)

3.8 CRB (used in XL 42 scanners)

3.9 MDA (used in XL 42 scanners)

3.11 Check and Adjustment of Original Guide Sensors (ATAC) (XL 42 Only)

3.12 Adjustment of Original Sensors

4. CCD Camera

4.1 Setting the Initial Position of the Vertical Alignment Arm

4.2 Adjusting the Camera Tilt

4.3 CCD-Camera Check and Adjustment

Procedures for checking and adjusting CCD cameras for XL 42 models.

5. Special Service Tools

6. Wiring Diagrams

2. Recommended Spare Parts

3. PCBs

4. Electrical Parts

6. Mechanical Parts

7. Original Feed System

8. Optical System

Contex CRYSTAL XL 42 Specifications

General

Max scan width	42 inches
Optical resolution	600 dpi
Resolution	600 dpi
Scan Width	42 inches
Interface	USB 2.0
Weight	22 lbs
Operating Temperature	50°F to 95°F (10°C to 35°C)

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