Contex COUGAR 36 - User Manual

Questions and Answers

C
corey73Aug 16, 2025
What to do if I get Error 30-140 on my Contex Barcode Reader?
- J
  John JacobsAug 16, 2025
  Error 30 is often caused by dirt on the Glass Plate or the White Background Plate. The first step should be to make sure that these parts are clean. Other possible solutions include checking the Light Profiles using SCANtest 6, Test 9. If the Light Profile is distorted, the cause may be incorrect Vertical Alignment. You can run SCANtest 6, Test 11 or Scanner Maintenance. Lamp issues, corrupted Basic Calibration, or a defective CBE/CBF-Board could also be the cause. It is also possible to override Error 30 from WIDEimage and continue with the scanning.
D
davidhoAug 22, 2025
What to do if my Contex COUGAR 36 Barcode Reader shows Error 32-144?
- E
  Emily AllenAug 22, 2025
  If you are experiencing Error 32-144 to 30-146 or Error 32-244 to 30-246 on your Contex Barcode Reader, ensure that the Glass Plate and the White Background Plate are clean. Check the images of the Stitching wire using SCANtest 6, Test 9. It could also be due to one of the CCD-Cameras being out of focus, a broken Stitching Wire, or CCD-Centering being out of adjustment. You can also try running Scanner Maintenance or replacing the SUC-Board.
M
Martin GillAug 25, 2025
How to troubleshoot power issues with Contex COUGAR 36?
- R
  Raymond NelsonAug 26, 2025
  If your Contex Barcode Reader is not powering up, check the power supply connections and ensure all cable connectors are properly inserted into their sockets. Also, check voltages on the SMPS, LME-, CBE/CBF-, IMB/IMD, and SUC-Boards.
A
Angela WilliamsAug 28, 2025
What causes Error 40-134 on Contex Barcode Reader?
- E
  edward40Aug 28, 2025
  If you are getting Error 40-134 to 40-139 or 40-170 to 40-189 on your Contex Barcode Reader, run SCANtest 6, Test 7 to verify the error. Also, check that all cable connectors are properly seated and check the supply voltages on the boards. Check Light Profiles with SCANtest 6, Test 9. You might also try running Scanner Maintenance, replacing the Lamp, or replacing the CBE/CBF-Board.
R
ronald47Aug 31, 2025
How do I fix Error 40-35 on my Contex COUGAR 36?
- G
  gonzalesjessicaAug 31, 2025
  If you encounter Error 40-35 to 40-50, 40-75, 40-76, or 40-84 on your Contex Barcode Reader, check that the Lamp is lit and run SCANtest 6, Test 7 to verify the error. Also, check that all cable connectors are properly seated into their sockets and that no cables have been interchanged. Check the supply voltages on the boards and consider replacing the CBE/CBF-Board.
K
Kim PooleSep 3, 2025
Why is my Contex COUGAR 36 Barcode Reader producing vertical lines?
- D
  Desiree JenningsSep 3, 2025
  Vertical lines in scanned images from your Contex Barcode Reader are often caused by dust or dirt on the Glass Plate. If you had to remove a CBE/CBF-Board for replacement or cleaning of the CCD-chip, refer to Chapter 4, page 79 for adjustment instructions.
P
priscillawellsSep 6, 2025
How to resolve original feed problems with Contex Barcode Reader?
- G
  Gabriella BenderSep 6, 2025
  If you are experiencing original feed problems with your Contex Barcode Reader, check the supply voltage on the SMPS and LME-Board. If the Stepper Motor is overloaded, check the supply voltage and the Stepper Motor Reference Voltages on the LME-Board. Replacing the LME-Board or the Motor might also be necessary. Remove the Stepper Motor cable connector from J12 on the LME-Board and check the resistance of the two windings of the Stepper Motor.
A
Amanda ColemanSep 9, 2025
How to fix Error 70-86 on Contex COUGAR 36?
- A
  Anna BuckleySep 9, 2025
  If you are getting Error 70-86 or 70-87 on your Contex Barcode Reader, run SCANtest 6, Test 7 to verify the error. Check the supply voltages on the MDA-Board and the ATAC Position Sensors. You may need to replace the IMB/IMD-Board.
S
Scott MendozaSep 10, 2025
How to fix Error 50-100 on Contex COUGAR 36?
- K
  Keith HensleySep 12, 2025
  If you encounter Error 50-100 to 50-217 on your Contex Barcode Reader, which are firmware-related errors, try upgrading the firmware. You can also try running Scanner Maintenance.
T
Thomas CarrollSep 12, 2025
What to do if Contex COUGAR 36 keyboard check failed?
- B
  Brandon JonesSep 12, 2025
  If your Contex Barcode Reader displays 'Keyboard check failed' error, check the cable to the Operator Panel. If the issue persists, replace the Operator Panel.

Summary

Introduction

General Description

Electrical Check and Adjustments

Marking Codes for Circuit Boards

Explains circuit board identification markings and revision numbering.

Downloading Scanner Firmware

Details the procedure for updating scanner firmware via various interfaces.

SMPS Check and Adjustment

Covers voltage checks, adjustments, fuses, and markings on the SMPS.

LME Board Check and Adjustment

Details voltage checks, lamp driver adjustment, and signals for the LME board.

Camera Board CBE Check and Adjustment

Covers voltage checks, adjustments, functional tests, and markings for the CBE board.

SUC Board Check

Details voltage checks, adjustments, functional tests, and markings for the SUC board.

ATAC Sensors Check and Adjustment

Provides procedures for checking and adjusting ATAC sensors.

Original Sensors Adjustment

Details the adjustment of switch points and functional tests for original sensors.

CCD-Cameras

Description of CCD-Cameras

Provides a basic description of CCD-camera components and mounting.

CCD-Camera Check and Adjustment

Outlines procedures for checking and adjusting CCD cameras, including light profiles, focus, and alignment.

Vertical Alignment and Horizontal Stitching

Principle of Stitching

Explains the concept of stitching lines from adjacent cameras using a stitching wire.

Vertical Alignment and Horizontal Stitching Procedure

Details the automated procedure for vertical alignment and horizontal stitching using SCANtest 6.

General Maintenance

Step by Step Procedure for General Maintenance

Outlines the steps for general maintenance, including cleaning, lamp checks, and camera adjustments.

Troubleshooting

Power-On Self-Test

Describes the operations performed during the scanner's power-on self-test.

LED Indicators on Operator Panel

Explains the meaning of various LED indicators on the operator panel.

Error Codes

Lists error codes displayed on the operator panel and PC screen.

Troubleshooting Hints

Provides hints for common troubleshooting scenarios like power-up issues.

Disassembly and Assembly

Top Cover with Front Profile

Instructions for removing and replacing the top cover and front profile.

Original Guide Plate with ATAC

Steps for removing the original guide plate, especially with ATAC.

Mirror Chassis

Procedure for removing and replacing the mirror chassis.

Replacement of Parts

Feed Roller Shaft

Procedure for removing and replacing the feed roller shaft.

Fluorescent Lamp

Instructions for replacing the fluorescent lamp.

Camera Board, CBE;CBF

Procedure for replacing the camera board (CBE/CBF).

Original Guide Sensors (ATAC)

Steps for replacing original guide sensors (ATAC).

SCANtest 6

Description of SCANtest 6

Provides an overview of the SCANtest 6 program and its menu options.

Test 9, Camera Adjustment

Outlines how to check and adjust cameras using the Software Oscilloscope.

Test 11, Stitching and Vertical Alignment

Details the automated procedure for vertical alignment and horizontal stitching.

Test 20, Noise Test

Procedure to detect and diagnose vertical lines in scanned images.

Test 28, Original Guide Sensor Test

Procedure for checking and adjusting original guide sensors with ATAC.

Test 30, Calibrate ATAC

Test to set the current level for ATAC stop, adapting to system friction.

Wiring Diagrams

Special Service Tools

Contex COUGAR 36 Specifications

General

Scanning Technology	Laser
Scan Rate	100 scans per second
Interface	USB, RS-232, Keyboard Wedge
Storage Temperature	-20°C to 60°C (-4°F to 140°F)
Barcode Types	Code 39, Code 128, UPC/EAN, Interleaved 2 of 5
Power Supply	5V DC via USB or external power adapter
Humidity	5% to 85% RH (non-condensing)

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