FSG/MTM/001 060511
146
7. Troubleshooting
If contacting Contex for support always supply the following information:
Scanner Model
Serial Number
Firmware revision
Description of the problem
ScanDump of Light Profiles
7.1 Power-On Self-Test
The following operations are executed when the scanner is switched ON:
Operation Description Error Code
Check Scanner ID Checks if the setting of the DIP switch on the
Operator Panel is valid.
Check if Smart Card is valid for the scanner type.
All Indicators are ON.
Error 8
Hardware Self-Test Checks SUC-, IMB/IMD-, and CBE/CBF-Boards.
All Indicators are ON
Error 40
Error 50
Error 60
Start stepper motor to position
Original
Tries to position the Original if one of the Original
Sensors is activated and not in Extended Thickness
mode.
If Entry and Exit sensors both are activated or the
Original Guide Plate is in Extended Thickness
mode paper is not moved.
Power and Wait Indicators are ON.
Warm Up Normally the Warm-Up time is app. 3 minutes.
The Warm-Up time can be skipped by pressing the
Forward and Reverse keys simultaneously.
Power and Wait Indicators are ON.
Light Profile Correction The Light Profile is Corrected at power-on, Power
and Wait Indicators are ON.
Thereafter the Light Profile is Corrected whenever
the scanner is idle and the Original Guide Plate is
down in Normal position.
If a required Light Profile Correction is suspended
(Extended Thickness ) the Wait Indicator blinks.
Error 30
Stitching The scanner is Stitched at power-on and thereafter
whenever the scanner is idle and the Original
Guide Plate is down in Normal position.
Power and Wait Indicators are ON.
If a required Light Profile Correction is suspended
(Extended Thickness) the Wait Indicator blinks.
Error 32