24
Troubleshooting
Carry out the problem-solving measures described in the following section before
contacting Customer Support.
Turn off the device immediately as soon as you suspect a malfunction and unplug
the power plug.
Do not attempt to repair the device yourself.
Other Notes:
Static or other external interfere may cause the player to behave abnormally. ln
this occurs, unplug the power-supply cord from the outlet and plug it in again to
reset the player.
lf the problems persist, then please disconnect the power and consult a
manufacturer.
SYMPTOM
LED screen
stays dark.
There is no
sound.
There is no
picture or
picture move
up and down
unsteady.
The remote
control does
not work.
Make sure the unit is turned on and the connections are correct.
Make sure the system connection is correct.
Make sure the power of speakers is turned on.
Make sure there no obstructions between the remote control
and the unit.
Make sure the remote control is pointing at the unit.
Make sure the batteries are inserted or the polarity is correct.
Make sure the batteries are not weak.
Replace the weak battery.
Check if the connections with the extemal AV signal source are
correct.
Correctly set the items in the picture menu.
Check if the video type input signal is not corresponding to the
unit.
Make sure the unit is turned on and in correct video type.
CHECK ITEM
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