COMMON SOLUTIONS
1 . The mobile device and transmitter cannot be connected. Check the status of the
control signal icon on the app if changed
2. The image transmission is jammed, easily interrupted, or disconnected.
• Adjust the antenna angle to align with the aircraft, and ensure there are no
obstructions between the aircraft and the mobile device.
• Change the flight area. Please DO NOT fly near high buildings or signal towers.
• Update the latest firmware of the aircraft.
3. The aircraft hovers unsteadily.
• Change the flight area. Please DO NOT fly near high buildings or signal towers.
• Conduct aircraft compass calibration and horizontal calibration.
• Judge whether strong winds are affecting flight.
• Judge whether the fan blades or the arms are deformed.
4. The GPS accuracy of the aircraft is not accurate or cannot pass the GPS accuracy test.
• Go to an open area outdoors where GPS signal is available.
• Walk around the aircraft at close range.
• Replace the mobile device.
• Do not test it under high buildings.
5. The battery cannot be charged
• Unplug the charger and plug it back into an outlet or remove the battery and insert
it again.
6. Short flight time.
• Short flight times are likely caused by the battery, and can be caused by overcharging
or discharging the battery. Extremely high or low temperatures can also affect the
batteries performance. It's recommended that the battery continuously holds a charge
and doesn't completely discharge on a regular basis, this will improve battery life.
7. Unclear shooting.
• Check whether the cameras protective film is removed or not.
• Ensure the video is shot in a well-lit environment.
• Set shooting parameters from the camera settings via the app.
8. The camera is misty.
• Wet weather causes fog on the camera. Replace the storage place of the aircraft.
9. Pictures or videos taken are lost.
• When recording a video, you must end the recording operation. Otherwise, the video
may be damaged or lost.
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