Troubleshooting
If the Thermostat is not working:
1. Ensure that the HVAC system is not turned OFF.
2. Check for proper wiring (see “Sample Wiring Configurations”).
3. Using a volt meter, test for correct voltage to power the Thermostat between terminals RH
and TS/C (24v dependent on HVAC system transformer).
4. After installing the Thermostat, press the buttons on the Thermostat using the following
sequence to reboot it: left button 9 times, middle button 4 times, right button 9 times. The
Thermostat must be rebooted after changing switches so that it recognizes the changes.
For help on the installation or operation of the Wireless Thermostat, email support@control4.
com, check the Technical Support page at http: //www.control4.com/residential/products/
resources/, or call the Control4 Technical Support Center. Please provide your exact model
number.
Additional Information
Traditionally, while in Heat Pump mode, relay ‘O’ will always call for COOL and relay ‘B’ will
always call for Heat. Some HVAC systems, however, have O/B combined. Depending on the
state of the reversing valve this can be changed so ‘B’ becomes COOL and ‘O’ becomes HEAT.
22
To Next Page
Loading...
Need help?
General
