Prior to maintenance and servicing of the
unit, turn off the power and unplug the plug.
Surface cleaning
Clean the surface of the unit with wet soft
cloth. Do not use chemical solvents such as
alcohol and gasoline; otherwise, the surface
of the air conditioner may be damaged and
even the whole unit may be damaged.
Cleaning of the filter frame and
filter mesh
Clean the filter mesh once every two weeks.
If the filter frame and filter mesh are
clogged with dust, the function of the air-
conditioner may decrease
1 Grip the gripping position of the filter
frame and take out the filter frame gently
in the direction shown by the arrow.
Note: When taking out the filter frame, the
force shall be applied evenly to avoid twisting
or damage of the filter frame. Be sure to take
out the filter frame first and then take out the
filter mesh.
2 Use a vacuum cleaner to
remove the dust from the
filter. If the frame is very
dusty place it into warm
water (about 40˚) to which
neutral cleaner is added
for cleaning and then dry
them in the shade.
Note: Do not damage the mesh fabric on the
filter frame and filter mesh.
3 To put the filter frame back, point the back
end of the filter mesh towards the socket
and then push the filter mesh evenly and
gently into the socket.
End of Season Storage
1 Screw off the drain cap and drain the
water in the water tray to another vessel
that holds water.
Note: The tilt angle of the unit shall not be
greater than 30 degrees.
2 Start the unit, turn the mode to the low fan
speed state of the air supply mode, keep
this state for half a day and dry the interior
of the unit to prevent mold.
3 Turn off the unit, unplug the power plug,
wrap the power cord around the wire-
winding post, install the water plug and
drain cap.
4 Remove the exhaust hose assembly and
keep it properly.
5 Pack the air-conditioner properly with soft
plastic bag, put the unit in a dry place &
take appropriate dust-proof measures, and
keep the unit out of the reach of children.
6 Take out the batteries of the remote
control and keep it properly.
Note: Ensure that the unit is put in a dry
place. All accessories of the unit shall be
protected properly.
TROUBLESHOOTING
MAINTENANCE
Unit does not operate
• Is the unit plugged in?
• Is the power outlet switched on?
• Is the Full Water indicator on?
(If so empty the condensed water)
Unit does not seem to cool effectively
• Is the room too large?
• Is there direct sunlight onto the unit?
(Close curtains and pull down blinds)
• Are windows or doors open?
• Is there another heat source in the room?
• Is the filter dusty or contaminated?
• Is the air intake blocked?
• Is the outlet duct venting the hot air properly ?
• Is the room temperature below your
selected temperature?
Too Noisy
Is the unit positioned on an uneven hard
floor surface creating vibration?
Note: A soft carpeted surface may absorb
excessive vibration.
Specifications
Model
CWAC11
Capacity
10,000 Btu/h
Current
4.3A
Power
950W
Rated Current
5.8A
Rated Input Power
1170W
Airflow Volume
350m
2
/h
Rated Volt
220 - 240V
Rated Frequency
50Hz
LRA of Compressor
15A
Noise
53dB(A)
Weight
26kg
Water Proof Protection
IPXO
Refrigerant / Charge
R410A/0.42KG
Max. Low Pressure
2.1MPa
Max. High Pressure
4.2MPa
Fault code, description and actions are as
follows:
Low Temperature (Frost Prevention)
The unit is fitted with a
frost protection device to
avoid excessive formation
of ice. The unit will start
automatically when defrosting
process is completed.
Sensor Failure
The unit has malfunctioned,
please contact customer
service.
Water Tank Full
Empty the water tank. Follow
instructions as given in the
water drainage section.
This unit is built in accordance
with relevant safety and
performance standards.
An electrical specialist must
carry out repairs.
CPIN002908
10 11
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