PROBLEM SOLUTION TOOLS
My range hood is noisy
A. Check inside the range hood for any loose debris and remove.
If your range hood is still noisy after checking, please call 1-888-784-3108.
Phillips Screwdriver
My range hood has poor performance
A. The range hood and cooktop are too far away from each other.
Optimal distance is 24″ to 36″
B. There are too many open windows or doors in the area. Close some doors or windows.
C. The motor performance has decreased due to wear. Replace motor.
D. Check and make sure the tape holding down the damper flaps at the vent hole are removed before
use.
E. The oil cup is full and needs to be cleaned out.
F. The filters are clogged and need to be cleaned.
Phillips Screwdriver
My range hood shakes
A. The installation is not secure. Check again and make sure the installation hardware is securely
mounted.
B. The fan is broken or not balanced. Re-align or replace fan.
C. The motor is loose. Check and make sure the motor is solidly mounted to the unit.
D. Baffle filter is loose and is not installed correctly. Read page 12 for installation instructions.
Phillips Screwdriver
Range Hood does not turn on
A. Make sure that range hood is plugged into powered outlet. Test outlet with other device if not
working.
B. Remove baffle filters, reach inside behind the control panel and locate the wire with clip. Make sure
control panel is securely plugged in.
Phillips Screwdriver
Light bulbs went out
A. Replace with a new LED lamp assembly.
B. Remove baffle filters, reach inside behind the control panel and locate the wire with clip behind the
light housing. Make sure the light is securely plugged in.
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