The air purier may operate abnormally not because of the product malfunction but because
of minor causes or the fact that the user is not familiar with the product use. In such a case,
problems can be solved easily even without the help from the service center just by checking
the following. If the problem still persists after you check the following, contact the service
center.
TROUBLESHOOTING
Problems Check Possible solutions
No air is blowing.
•
Is the power cord connected?
Connect the power cord to an electric
outlet for 120 V~, 60 Hz.
•
Is the display part all turned off?
Press the power button and then select
the desired function.
• Isn’t the power gone out?
Use the air purier after the power comes
back on.
• Is the front cover closed? Close the front cover properly.
The airow speed does
not change.
• Isn’t it in manual? Set the desired operating mode.
The airow speed is
signicantly weaker
than before.
• Isn’t the lter cleaning or
replacement time passed?
Check the lter cleaning and replacement
cycles and then clean/replace the lter(s)
if necessary.
A bad smell comes out
of the air outlet.
• Isn’t the lter cleaning or
replacement time passed?
Check the lter cleaning and replacement
cycles and then clean/replace the lter(s)
if necessary.
The color of the
pollution level indicator
always stays the same.
• Isn’t there dust on the pollution
sensor’s lens?
Clean the lens of the pollution sensor.
• Does the pollution level keep
indicating a high level?
Adjust the sensitivity of the pollution
sensor to Insensitive or standard.
• Does the pollution level keep
indicating a low level?
Adjust the sensitivity of the pollution
sensor to sensitive or standard.
When other functional
problems are detected.
• Check the symptoms, unplug the product, and ask service center.
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