Coway CHP-04AR - TROUBLESHOOTING

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TROUBLESHOOTING
Symptom Check Measures to take
Thewatertastes
weird.
• Didyoucleanthestoragetank? Cleanthestoragetank.
• Youdidn’tusethewaterltrationdevice
foralongtime.
Getridofthesavedwaterandcleanthe
storagetank.
• Isn’titabouttimetochangethelter? Requestthelterreplacement.
Thewaterdoesn’t
come.
• Isthewatersupplycutorisn’tthewater
supplyvalveclosed?
Openthemainwatersupplyvalve.
• Didyoumissthelterreplacementtimes? Requestthelterreplacement.
Thewateris
owingslower.
• Isn’titabouttimetochangethelter? Requestthelterreplacement.
• Isthepowerconnected?
Checkifthepowercordplugin120V
60
Hzoutlet.
• Didn’tyouclosethemainwatersupply
valve?
Openthemainwatersupplyvalve.
• Didn’tthetemperatureofthemainwater
dropsuddenly?
Ifthewatertemperatureislowered,the
wateramountisdecreased.
Thecoldwater/
hotwaterdoesn’t
come.
• Wasthecoldwatermodeindicator
lightened?
Pleasepressthecoldwatermodeselection
button.
• Didn’tyouclosethemainwatersupply
valve?
Ifitisthelowwaterleveltoprotectthe
electricmotor,thecoolingfunctiondoesn’t
operate.Openthemainwatersupplyvalve.
• Isn’tthebacksideofthewaterltration
deviceandthewalltooclose?
Pleasekeepthedistancebetweentheback
ofthewaterltrationdeviceandthewallto
10cmormore.
Alloperationwas
stoppedsuddenly
whendriving.
• Isthemainwaterbeingsuppliedactively? Checkthemainwatersupplyvalve.
• Isthepowerconnected?
Checkifthepowercordplugin120V
60
Hzoutlet.
• Isn’twateroverowingorleaking? RequestA/S.
Thewaterltrationdevicemayoperateabnormallyduetominorcausesnotbecauseofthe
productmalfunctionbutbecauseofthefactthattheuserisnotfamiliarwiththeproductuse.
Insuchacase,problemscanbesolvedeasilyevenwithoutthehelpfromtheServiceCenterby
checkingthefollowingitems.Ifyoucan’tsolvetheproblemaftercheckingthefollowingitems,
pleasecalltheServiceCenter.