136
Error Code Message You Should
7.2.0x14 — Alert
Sorry, we are currently experiencing some technical
difficulties. Please try again in 15 minutes. If the problem
continues, please contact Cox Customer Service at
(866) 961-1207. Reference 7.2.0x14 when calling.
Wait 15 minutes and try again. If
the problem continues, please
contact Cox Customer Service.
7.3.8001 — Alert
Sorry, we are currently experiencing some technical
difficulties. Please try again in 15 minutes. If the problem
continues, please contact Cox Customer Service at
(866) 961-1207. Reference 7.3.8001 when calling.
Wait 15 minutes and try again. If
the problem continues, please
contact Cox Customer Service.
OEC — Alert
We are experiencing difficulty with your selection. Please
try again.
Try again. If the problem
continues, please contact Cox
Customer Service.
Interactive Services
Error Code Message You Should
8.1.1— Alert
Sorry, Call Log information is unavailable at this moment.
If the problem continues, please contact Cox Customer
Service at (866) 961-1207 for assistance. Reference 8.1.1
when calling.
Contact Cox Customer Service
for assistance.
8.1.5 — Alert
Sorry, we are currently experiencing some technical
difficulties. Please try again in 15 minutes. If the problem
continues, please contact Cox Customer Service at
(866) 961-1207 for assistance. Reference 8.1.5 when calling.
Wait 15 minutes and try again. If
the problem continues, please
contact Cox Customer Service.
8.1.6 — Alert
We are sorry, TV Caller ID notifications are unavailable to
you at this time. This may occur for one of the following
reasons:
1. you are not subscribed to Cox Digital Telephone Service,
2. you are subscribed to Cox Digital Telephone Service but
are not subscribed to Caller ID, or
3. you are a subscriber but have Privacy Manager turned on.
If you are a Cox Digital Telephone customer and have
recently ordered Caller ID, please try to access Phone Tools
on TV again, allowing up to 24 hours for this service to
become active. If the problem continues, please contact
Cox Customer Service at (866) 961-1207. Reference 8.1.6
when calling.
Contact Cox Customer Service
for assistance.
9.5.6 — Alert
Sorry, we are currently experiencing some technical
difficulties. Please try again in 15 minutes. If the problem
continues, please contact Cox Customer Service at
(866) 961-1207 for assistance. Reference 9.5.6 when calling.
Wait 15 minutes and try again. If
the problem continues, please
contact Cox Customer Service.
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