139
Error Code Message You Should
10.1.27.2 — Test
has detected fewer
receivers than the
actual number of
authorized receivers
on your home
network
Please ensure that all receivers are connected to a cable
outlet and are powered on. If the problem continues,
please contact Cox Customer Service at (866) 961-1207.
Reference 10.1.27.2 when calling.
Please ensure that all receivers
are connected to a cable outlet
and are powered on. If the
problem continues, contact Cox
Customer Service.
10.1.28 — Problems
with your Whole
Home DVR network
Please contact Cox Customer Service at (866) 961-1207
for assistance. Reference 10.1.28 when calling.
Contact Cox Customer Service
for assistance.
10.1.29 — Unable to
test On DEMAND
Please contact Cox Customer Service at (866) 961-1207
for assistance. Reference 10.1.29 when calling.
Contact Cox Customer Service
for assistance.
10.1.30 — Problem
detected
Please contact Cox Customer Service at (866) 961-1207
for assistance. Reference 10.1.30 when calling.
Contact Cox Customer Service
for assistance.
10.1.5 — Problem
detected
Please contact Cox Customer Service at (866) 961-1207
for assistance. Reference 10.1.5 when calling.
Contact Cox Customer Service
for assistance.
10.1.6.1 — Possible
problem detected
If you have problems with your TV service, please contact
Cox Customer Service at (866) 961-1207 for assistance.
Reference 10.1.6.1 when calling.
Contact Cox Customer Service
for assistance.
10.1.6.2 — Problem
detected
Please contact Cox Customer Service at (866) 961-1207
for assistance. Reference 10.1.6.2 when calling.
Contact Cox Customer Service
for assistance.
10.1.6.3 — Possible
problem detected
If you have problems with your TV service, please contact
Cox Customer Service at (866) 961-1207 for assistance.
Reference 10.1.6.3 when calling.
Contact Cox Customer Service
for assistance.
10.1.6.4 — Possible
problem detected
If you have problems with your TV service, please contact
Cox Customer Service at (866) 961-1207 for assistance.
Reference 10.1.6.4 when calling.
Contact Cox Customer Service
for assistance.
10.1.7.1 — Problem
detected
Your receiver may not have been properly connected to
a cable outlet. Please connect the receiver to the cable
outlet and run the receiver test again. If problem continues,
please contact Cox Customer Service at (866) 961-1207.
Reference 10.1.7.1 when calling.
Please connect the receiver to
the cable outlet and run the
receiver test again.
10.1.7.2 — Possible
problem detected
If you have problems with your TV service, please contact
Cox Customer Service at (866) 961-1207 for assistance.
Reference 10.1.7.2 when calling.
Contact Cox Customer Service
for assistance.
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