COX mini box - Can I Mount My Mini Box to the Back of My TV?; How Do I Reset My Mini Box?

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FAQs
Q: Why do I get the message “Temporarily O Air” on my TV, or have no sound or video on
some channels?
A: Check for loose connections from the wall to the mini box to make sure they are secure. The coax cable
from the wall should be secured in the Cable from Wall port on the back of the mini box. Be sure to
finger-tighten all cables coming from the wall, mini box, splitter, TV and other devices. Verify the cable
is not damaged.
If the connections are secure and the problem persists, please visit us at cox.com/support for
additionalassistance.
Q: Can I mount my mini box to the back of my TV?
A: If you want to keep your mini box out of sight and still use your mini box remote control to change
channels and volume, you’ll need to use an IR Extender. You may pick up an IR Extender for each
mini box at no charge atyour local Cox Solutions Store.
Q: How do I reset my mini box?
A: Disconnect the power to the mini box by unplugging the power cord from either the outlet or from
the back of the mini box, then wait 15–30 seconds.
Reconnect the power to the mini box by plugging the power cord either back into the outlet or into
the back of the mini box.
Wait about five minutes for the mini box to reset.
FAQs
CCI140122_User_Guide 25 8/6/14 3:29 PM