8 www.CookingPerformanceGroup.com
USER MANUAL
NOTICE: The above examples are provided for your reference. Provided a failure occurs, stop using, and consult an
authorized service agency. All maintenance should be done after the power supply and gas supply are shut o.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES SOLUTIONS
Heat does not come
on when the
thermostat or
burner valve is on.
Pilot burner not lit. Light and adjust pilot burner (pg. 6).
Griddle shut-o valve not in ON position. No solution necessary.
Gas valve malfunction. Replace the gas valve.
Pilot burner will not
light.
Pilot valve turned o. Turn the pilot valve on. (pg. 6)
Obstructed pilot orice. Clear obstructions from the pilot orice.
Pilot gas turned o at the pilot. Adjust pilot to permit gas ow.
Pilot burner will not
stay lit.
Obstructed pilot orice Clear obstructions from the pilot orice.
Gas supply is not purged of air. Purge gas supply of air (pg. 5).
Air is blowing pilot light out. Turn any fans away from the broiler or move to a less breezy location.
Fat appears to
smoke excessively.
Heat is set too high. Turn heat down.
Moisture in the food may be turning into steam. No solution necessary.
Food sticks to the
griddle, or burning
around edges.
Heat is set too high. Turn heat down.
Griddle surface needs to be cleaned and/or re-seasoned Clean and/or re-season griddle surface (pg. 7)
Griddle surface needs to be oiled. Oil griddle surface with appropriate food oil.
Food is under-
cooked inside.
Heat is set too high or too low.
If cooked on the outside, turn heat down and increase cook time.
If undercooked on the outside, turn heat up and increase cook time.
Food may not have been cooked for long enough time. Increase cook time.
Food tastes greasy
or has an objection-
able o-avor
Food itself may have o avor. Check raw product for freshness.
Food may have been stored improperly before cooking. Check storage containers and use by dates.
Too much fat used. Use less fat.
Heat is set too low. Turn heat up.
To Next Page
Loading...