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Crane Voce Media User Manual

Crane Voce Media
116 pages
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Part Number: PR15302000 Issue: B - Aug 2015
Technical Manual
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Crane Voce Media Specifications

General IconGeneral
BrandCrane
ModelVoce Media
Product TypeVending Machine
CapacityVaries based on configuration
Payment OptionsCredit/Debit Card, Mobile Payment
DisplayLCD
Power Requirements115 VAC, 60Hz

Summary

EC Declaration of Conformity

Introduction and Important Information

Important Safeguards

Key safety precautions to follow when operating or maintaining the machine.

Section 1 - Machine Specifications

1.1 Specifications

General, electrical, and water service specifications for the machine.

1.2 Water Filter

Requirement for connecting a water filter for specific brewer types.

1.3 External Features

Identification and description of the machine's external components.

1.4 Internal Features

Identification and description of the machine's internal components.

Section 2 - Installation

2.1 Installing your Machine

Guidelines for positioning and setting up the machine in its location.

2.2 Connecting the Water Supply

Procedure for safely connecting the machine to a potable water supply.

2.3 Connecting the Electrical Supply

Instructions for safely connecting the machine to the electrical mains supply.

2.4 Installation Procedure

Step-by-step guide for the initial setup and checks of the machine.

2.5 Setting Up the Carbonator Unit (If Applicable)

Detailed steps for setting up the carbonator unit and associated components.

2.6 Warranty Card

Instructions for completing and returning the warranty card.

Section 3 - How to Vend A Drink

3.1 Selecting A Drink using the Direct Selection method

How to navigate the touch-screen menu to select and customize a drink.

3.2 Adding Milk (Lightener)/Sugar

Steps for adjusting milk and sugar levels for a selected drink.

3.3 Vending A Drink

The process of initiating and completing a drink dispensing cycle.

3.4 Selecting A Drink Using Number Choice

How to use a saved drink code for quick selection on subsequent visits.

3.5 Selecting A Jug Or Free Vend With Keyless Transitions

Instructions for selecting jug vends or free vends using keyless transitions.

Section 4 - Programming Mode

4.1 Program Entry

Overview of accessing the engineer's mode for viewing and amending settings.

4.2 Navigating through the Menu Display

How to navigate the programming menu structure using the LCD display.

4.3 Accessing the Programming Mode

Steps required to gain access to the programming modes via PIN entry.

4.4 Entering or Updating Parameters

Methods for changing configuration parameters using check boxes, radio buttons, etc.

Section 5 - Engineer’s Program

5.1 Menu Structure Overview

Layout of the Engineer's Program menu with explanations for each screen.

5.2 Main Menu

The top-level menu providing access to all programming and configuration sub-menus.

5.3 Data Recall and Sales Analysis

Viewing sales data, events, identification numbers, and SureVend activities.

5.4 Diagnostic

Information on error messages, diagnostics accessed via engineer's program.

5.5 Test Operations

Testing individual components, switches, and system functions.

5.6 Price Settings

Entering individual prices, setting a price for all drinks, and viewing price range.

5.7 Product Configuration

Adjusting drink aspects like temperature, ingredients, dispense, and waste management.

5.8 Menu Setup

Changing drink positions on the selection menu and grouping drinks by type.

5.9 Free Vend

Enabling users to dispense drinks free of charge, overriding all prices.

5.10 Money Configuration

Selecting coin/card mechanisms and configuring payment settings.

5.11 System Settings

Setting up various aspects of the machine including standby screen, reboot settings.

5.12 Security Codes

Entering security codes for programming modes and user entry codes.

5.13 Timed Events

Creating, deleting, and updating timed events that run automatically in the machine.

Section 6 - Service Keypad Functions

6.1 Button - Program Entry

No functionality is assigned to this button.

6.2 Button - Brewer Open (Freshbrew Models Only)

Operates the brewer to replace filter paper or cycle Oltra brewers.

6.3 Button - Rinse/Flush

Rinses mixing bowls and brewer components with hot water.

6.4 Button - Brewer Clean (Freshbrew Models Only)

Cleans the brewer independently, performing four complete brew cycles.

6.5 Button - View Counters

Accesses Data Recall Menu to view sales data, events, and SureVend data.

6.6 Button - Test Vend

Vends a drink to ensure correct operation after cleaning or maintenance.

6.7 Button - Cup Test

Tests the operation of the cup drop unit after refilling cup stacks.

6.8 Button - Park Head

Moves the dispense head to its fully extended position and returns it home.

6.9 Button - Boiler Fill (B2C Machines)

Pumps and heats water for immediate availability or to purge system.

6.10 Button - Machine Cool Down (B2C Machines)

Enables engineer to work safely on the B2C module by flushing with cold water.

6.11 Button - CoEx® Tablet Clean (B2C Machines)

Initiates the CoEx® brewer tablet cleaning routine.

6.12 Button - Reset Waste Counter (F/Brew & B2C Machines)

Resets the waste counter when the waste container is emptied.

6.13 Button - Syrup Prime (Still/Carbonated Machines)

Primes syrup selections after replacing a syrup container.

6.14 Button - Clear SureVendTM Error

Clears SureVendTM errors caused by cup drop failures.

6.15 Button - Start

Functions as the START key on the drink selection keypad.

Section 7 - Technical Information

7.1 Water Services

How the mains water supply provides water for the heater tank and pressure system.

7.2 Hot Water System

Details of water heating, level control, and hot water dispensing in the machine.

7.3 Ingredient Dispense

How ingredients are contained and dispensed from canisters via augers.

7.4 Mixing System

How the mixing system utilizes motors to mix ingredients with hot water.

7.5 Moving Dispense Head

Mechanism allowing quicker cup drop and preventing cross-contamination of drinks.

7.6 Cup Dispense Unit

How cups are stored, indexed, separated, and dropped by the unit.

7.7 Waste Level Probes

How waste level probes detect water level and indicate when the bucket is full.

7.8 CoEx® Brewer (If Applicable)

Details of the CoEx brewer unit for fresh coffee and espresso drinks.

7.9 Oltre Brewer (If Applicable)

Information on fitting one or two continuous belt Oltre brewers for tea or coffee.

7.10 Power Supply

Details of the main power supply unit (PSU), its conversions, and fuses.

7.11 Mains (Voltage) Filter

A filter that prevents spurious voltages from reaching the mains supply.

7.13 Coin and Card/Key Systems

Validation systems using 'A' or MDB protocols for credit deposit.

7.14 Coin Mechanism

How the coin mechanism validates coins and communicates with the controller.

7.15 Card/Key System

How card systems inform the controller of credit and process vends.

Section 8 - B2C System

8.1 Vend Sequence

The sequence of operations when an espresso drink is selected and dispensed.

8.2 System Overview

Important notes on operating with a water filter and overview of B2C system components.

8.2.1 Water Flow Diagram (B2C - Single Pump)

Diagram illustrating the water flow path for B2C single pump systems.

8.2.2 Water Flow Diagram (B2C - Dual Pump)

Diagram illustrating the water flow path for B2C dual pump systems.

Section 9 - Dispense Pipe Lengths

9.1 To replace pipes

Instructions for replacing dispense pipes, including pipe sizes and connection points.

Section 10 - Diagnostics and Maintenance Procedures

10.1 Diagnostics

Lists error messages, diagnostics accessed via engineer's program, and fault descriptions.

10.2 Hot Water Tank De-Scale Procedure

Procedure for removing scale and mineral deposits from the hot water tank.

10.3 Brewer Maintenance - Oltre Brewer

Daily and weekly cleaning procedures for the Oltre brewer.

10.4 System Drain Down - B2C Machines Only

Procedure for safely draining the B2C water system before maintenance.

10.5 CoEx® Brewer/Bean Grinder Maintenance

Maintenance for CoEx Brewer and Bean Grinder, including 50,000 vend service.

Section 11 - Electrical/Electronics Information

11.1 LCD Screen - ATM Keypad

Diagram illustrating the layout and connections of the LCD screen and ATM keypad.

11.2 Control Board

Description of the control board, its location, and access procedures.

11.3 Control Board Connections 1

Diagrams illustrating connections between control, IRDA, and LED boards.

11.4 Input/Output Board

Information on the location and access to the input/output board.

11.5 Input Circuit 1

Diagram of the input circuit 1, showing connections to the I/O board.

11.6 Input Circuit 2

Diagram of the input circuit 2, showing connections to the I/O board.

11.7 Output Circuit 1

Diagram of the output circuit 1, showing connections to the I/O board.

11.8 Output Circuit 2

Diagram of the output circuit 2, showing connections to the I/O board.

11.9 Power Circuit - Instant and Freshbrew Machines

Power circuit diagram for instant and freshbrew machine types.

11.10 Power Circuit - B2C Machines

Power circuit diagram specific to B2C machine configurations.

11.11 Heater Circuit

Diagram and explanation of the heater circuit for main and pressure boilers.

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