11
ENGLISH
TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
No water/steam.
• There is water in the water
tank but the water tank is
clogged.
• Fill the tank with water and turn on the
power switch and coffee switch.
• No water has been previously
added to the machine.
• Add water to the machine: Press the
hot water button and the pump will
start adding water to the machine
until water comes out of the steam
nozzle or funnel.
• The machine is not preheated.
• The machine needs to preheat before
producing coffee. Wait for the indi-
cator light to become steady and not
flashing.
Fat-free.
• Ground coffee is too thick.
• Change the coffee for one that is more
ground.
• The coffee is not pressed. • Press the coffee correctly.
No steam
• The steam outlet is not con-
nected properly.
• Connect the steam outlet correctly.
• The steam switch is not
on or preheating to turn
on the steam has not been
completed.
• Use a small wire through the steam
hole.
• Clean the steam wand with hot water
after frothing.
• Turn on the steam switch and wait
for preheating to complete before
steaming.
A lot or little coffee
comes out
• There is too much or too
little coffee powder in the
container.
• According to the standard amount of
coffee powder, 1 cup with 1 tablespoon
pressure:
• Coffee powder cannot be too thick
or too fine.
• Coffee that is too thick cannot be
fully extracted, too fine affects the
amount of coffee.
Milk does not foam well.
• Has not used whole milk. • Use whole milk.
• You have started steaming
before the steam is properly
heated.
• Steaming can only be started after
the steam indicator light turns from
flashing to steady light.
The coffee light and
steam light ash.
• The temperature is too high
after using the vaporizer.
• Refrigerate with water.
It doesn't boil the coffee.
• In the steam state, the steam
switch is not turned off.
• Turn the steam regulator to OFF.
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