CROWNFUL EP1069-UL - TROUBLESHOOTING; Common Issues and Solutions

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TROUBLESHOOTING
Problem
Possible causes
Solution
ADD WATER
indicator turns on
1.Low water level or lack of
water
2.The water screen at the bottom
of water reservoir is blocked.
3.Pump malfunction.
1.Stop making ice, refill
water and then press
“ON/OFF” button to restart
ice-making cycle.
2.Do cleaning.
3.Send it to the authorized
department for repair.
ICE FULL indicator
turns on
1.Ice basket is full.
2.Full ice sensor malfunction
3.Low-temperature protection
（ambient temperature ≤5℃）
1.Remove the ice from ice
basket.
2.Send it to the authorized
department for repair.
3.Fill the water reservoir
with water ranges between
8℃ and 28℃
ICE FULL indicator
blinks
The ice shovel is blocked
Remove the ice if the ice
shovel is blocked by ice, if
not, contact the service
department for suggestion.
The ice collects
together.
Making ice takes too much time.
Stop making ice and restart
the ice-making cycle after
the ice melts.
The water in the water reservoir
is of too low temperature.
Fill the water reservoir with
water ranges between 8℃
and 25℃.
The ice-making cycle
seems normal but no
ice is produced.
The ambient temperature or
water temperature is too high.
Start the ice-making cycle at
an environment with an
ambient temperature less
than 32
°
C and fill the
water reservoir with some