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Crystal 40ZX - User Manual

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CRYSTAL 40ZX USER GUIDE
1
1. INTRODUCTION
This guide will help you find and learn the dialing codes,
so that you can use your CRYSTAL EPABX system exactly
the way you want it. Take a little time to read through it and
try out some of the codes on your extension.
1.1 Extension Telephone
Electronic push button instruments approved by DOT
should be used on the CRYSTAL EPABX. You may use
either pulse or DTMF phone on any extension.
1.2 Power Failure
In case of power failure and UPS not attached to the
system, the EPABX operates in power-fail mode. Intercom
operation stops and all trunks are connected to different
extns directly. Calls can be made from these extns.
Incoming calls will come on respective extns. This helps
to maintain communication with the outside world even
during dark outs.
The table below shows how various extns are used as
power down extns:
When mains returns, normal operation shall resume.
Changeover from normal to power fail operation and back,
is automatic.
Extn.
Trunk
61 201
62 202
63 207
64 208
65 213
66 214
67 219
68 220
69 225
60 226
Note : This Manual Also Contains after last page
KTS Manual DSS 30 Manual
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Table of Contents

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Overview

  1. Function Description
  2. Important Technical Specifications
  3. Usage Features
  4. Maintenance Features

The CRYSTAL 40ZX is an EPABX (Electronic Private Automatic Branch Exchange) system designed for office environments, offering a range of communication features and flexible configurations.

Function Description:

The CRYSTAL 40ZX EPABX system facilitates internal and external call management, user-programmable features, and various operational modes. It supports a flexible numbering scheme, allowing for different combinations of junction (external) lines and extension (internal) lines. The system can operate in a power-fail mode, connecting trunks directly to specific extensions to maintain communication during outages. It also offers advanced features like call parking, call toggling, call transfer (internal and external), call pick-up, abbreviated dialing, automatic ring back, CLI-based auto call routing, and voice features for auto-operator guidance. For hotel applications, it provides specialized functions like guest check-in/check-out, room status display, and guest/service group programming. The system can be connected to a computer for programming and call detail record (CDR) printouts.

Important Technical Specifications:

  • Extension Numbering: Three-digit, starting from 201.
  • Junction Numbering: Two-digit, starting from 61.
  • Line Card Types: 2+6 type (2 Junctions, 6 Extensions) and 0+8 type (8 Extensions only).
  • Power Supply: 220V AC, 50Hz mains supply.
  • Hook Flash Timing: Flash key timing should be between 100-900 milliseconds.
  • Abbreviated Dialing: Up to 9 groups of telephone numbers, with 5 numbers in each group, stored in personal memory banks.
  • Global Dialing Pool: 90x5 (450 numbers) at locations 88101 to 88995.
  • CLI-Based Auto Call Routing: Supports up to 1800 external numbers (2160 for 2+38 system) for direct call landing.
  • Virtual Extensions: 80 virtual extensions (3900-3979) for PCO applications.
  • Printer Spooler Buffer Capacity: 2150 calls.
  • Computer Connectivity: Serial port connection (Baud rate 2400, Parity None, Start bit 1, Stop bit 1, Data bit 8).
  • Paging Port: Provided for connecting an amplifier.
  • Relay Port: For switching ON/OFF electrical appliances (less than 0.5 Amp or 100 W power directly, more with external relay/contactor).
  • Security Sensor: Optional D.P./Sensor card for panic situations, dialing out to pre-programmed numbers.
  • Voice Features: Two-channel auto operator voice card for 8 guidance messages.

Usage Features:

  • Easy Dialing: Internal calls by dialing extension number, external calls by dialing 0 or 5 for rotation, or specific junction numbers (61-60).
  • Power Failure Mode: Trunks are directly connected to specific extensions (e.g., Trunk 61 to Extn 201) for continued external communication.
  • Optimum Utilization: Ring and ring back tones shut off after 45 seconds if unanswered; dial tone/busy tone shut off after 5 seconds.
  • Hook Flash: Used for transferring calls and accessing facility codes.
  • Call Parking: External calls can be put on hold by dialing H/F and 5, and picked up selectively (15X) or randomly (15*).
  • Call Toggle: Switch between active and incoming calls by pressing Flash 1.
  • Call Transfer: Internal calls transferred by H/F and dialing extension number; external calls transferred by Hook Flash, dialing extension number, and replacing handset.
  • Call Pick-Up: Internal calls picked up by dialing 76XX (XX = ringing extn. no.); common call pick-up by dialing 4.
  • Extension Name Programming: User names (max 16 digits) can be programmed for extensions, displayed on CLIP phones.
  • Abbreviated Dialing: Dial stored external numbers using 5 digits (e.g., 88011).
  • Automatic Ring Back: For busy internal lines (Dial 7) or busy external lines (Dial 7), the system will redial automatically when free. For no-reply calls, set auto ring-back by H/F and Dial 7.
  • Least Cost Routing (LCR): Dial 0 + External number + # for the system to select the cheapest service provider.
  • Conference Calls: Supports 3-way conferences (internal, internal with P&T, P&T with internal, unsupervised P&T).
  • Call Diversion: Divert calls to another extension (721 XX), when busy (724 XX), or when no reply (723 XX). "Follow me" feature (722 XX YYYY).
  • Redial on External Line: Redial the last dialed number by pressing #. Auto Redial (711 for low end, 712 for high end).
  • Dynamic Lock: Lock extensions to prevent misuse (81 + XXXX + Y + ZZ) and unlock (82 + Password).
  • Hunting Group: Ten hunting groups (370-379) for incoming calls.
  • Internet Port: Temporarily disable/enable a junction for internet use (168+Jn no. +1/2).
  • Clearing User Features: Clear all features (Auto call Back, Alarms, Call Forwarding, Follow me, Do not Disturb, Extension ECF) by dialing 100.
  • Central Ringer: Rings during incoming calls or when ECF/DOSA/Extn. ECF is used.
  • Do Not Disturb (DND): Activate (725) or cancel (720).
  • Forced Call Disconnector: Disconnect external conversations (87+Extension no.).
  • Auto Call Disconnector: Set warning beeps or disconnect calls after predetermined intervals.
  • Walk In Class of Service: Use STD/ISD from non-STD/ISD extensions (111 XX YYYY).
  • Trunk Reservation: Reserve a junction for personal use (112 X) and free it (112 0).
  • Alarm Calls: Set one-time (782 HHMM) or repeat (783 HH MM) alarms. Set duration (781 XX). Set remote alarms (784 XX Y HH MM).
  • Door Phone: Connect a Crystal Door phone; extensions can ring rotationally/simultaneously. Dial 171 to connect.
  • Security Sensor: Activate panic message (721+9+1) and replay (722 91/92).
  • Voice Features: Auto-operator guidance messages for incoming callers.
  • Music Option on Ring Back Tone: Optional music card for ring back tone.
  • Fax Homing: Automatically forward fax calls to a fax extension.
  • Relay Port: Programmed ON/OFF switching of electrical appliances (165 ON, 166 OFF, 854 3 auto mode).
  • CLI Facility: Display calling extension number/name on CLI phones for intercom and external calls.
  • Room Monitor: Attach microphones to monitor locations (164 X).
  • Printer Spooler: Store call details and print reports (7144 XXXX for last calls, 7491 + Extn. Number for specific extn., 7493 + Virtual Extn. Number for virtual extn.). Print all calls (7110), local calls (7111), STD calls (7112), ISD calls (7113), calls by junction (713 + Jn. No.), calls by date (714 Date month year), calls by extension (712 XX).
  • OPCON (Operator Console): Provides comprehensive call management, status LEDs, direct access keys, functional keys, LCD display for messages, and programming modes.

Maintenance Features:

  • Installation & Commissioning: To be done by authorized personnel in compliance with D.O.T. standards.
  • Site Requirements: Normal office environment, away from electricity-producing processes, electrical meters, water pipes, dampness, and vibration.
  • Grounding: Firm ground outside the building with low resistance, connected to the earth terminal on the MDF.
  • Power Point: Good 5-pin socket & switch, preferably direct from power distribution board.
  • Anti-Static Precautions: Must be taken when working with cards or components.
  • Card Handling: Never insert or pull cards with power ON. Do not pull or insert flat cables with power ON.
  • Line Fault Isolation: Can be isolated at the MDF.
  • Exchange Fault Isolation: Can be isolated at the card level; faulty cards can be replaced with service cards.
  • Lightning/High Voltage Protection: Install protection devices on all junction lines and overhead extension lines (damage not covered under warranty).
  • Outside Line Faults: Immediately isolate the outside junction line by removing wires if it gets held up.
  • Printer Buffer Management: Clear printer buffer and STD code table before first-time storage of P&T calls.
  • Programming Modes: User-protected modes for administrative and general programming.
  • OPCON Software Installation: Activation required after connecting a new OPCON (611 1 from an extension).
  • OPCON Ringer Modes: Programmable ringer status (614-X), delayed ring timer (616-XX).
  • OPCON Key Click: Programmable key click timer (617-MM) or turn off (617-00).
  • OPCON Automatic Acknowledge: Set ON/OFF (615-X).
  • OPCON Automatic Answer: Set timer (613-XX).
  • OPCON Class of Service: Set for day/night modes (632-XY).

Crystal 40ZX Specifications

General IconGeneral
BrandCrystal
Model40ZX
CategoryIntercom System
LanguageEnglish

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