Ctera C400 User Manual

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User Guide

CTERA C-Series

July 2013

Version 4.0

Table of Contents

Default Chapter5
- Table of Contents5
Introduction11
- About Cloud Attached Storage11
- About Your CTERA Cloud Attached Storage Appliance11
- In this Chapter11
- Contacting Technical Support12
CTERA C200 Specifications and Installation13
- Package Contents13
- Rear Panel14
- Front Panel16
- Technical Specifications18
- Requirements19
- Installing the CTERA C20020
- Installing a SATA Hard Drive in the CTERA C20021
- Removing a SATA Hard Drive from the CTERA C20022
- Connecting USB Drives23
CTERA C400 Specifications and Installation25
- Package Contents25
- Rear Panel26
- Front Panel28
- Technical Specifications29
- Requirements30
- Installing the CTERA C40031
- Installing a SATA Hard Drive in the CTERA C40031
- Removing a SATA Hard Drive from the CTERA C40033
- Connecting USB Drives33
CTERA C800 Specifications and Installation35
- Package Contents35
- Rear Panel36
- Front Panel37
- Technical Specifications39
- Requirements40
- Installing the CTERA C80041
- Installing a SATA Hard Drive in the CTERA C80042
- Removing a SATA Hard Drive from the CTERA C80043
- Connecting USB Drives44
- Hot Swapping Power Supplies44
- Muting the Power Supply Alarm44
Getting Started45
- Connecting to the Web Interface45
- Mac os46
- Logging in to the Web Interface for the First Time47
- Logging in to the Web Interface48
- Using the Web Interface49
- The Configuration Tab50
- Opening Menu Sections51
- Navigating between Table Pages51
- Refreshing Page and Table Contents52
- Accessing the Home Page52
- The Files Tab53
- The My Computers Tab53
- The Status Bar53
- Accessing Online Help54
- Setting up the CTERA Appliance54
- Logging out58
Using Cloud Services59
- Connecting the Appliance to Your CTERA Portal Account60
- Viewing Service Information61
- Modifying Your Services Connection Settings63
- Reconnecting to Services64
- Disconnecting from Services64
- Accessing Your CTERA Portal Account65
- Using Remote Access65
- Enabling/Disabling Remote Access66
- Configuring Remote Access Settings67
- Using Cloud Drive Synchronization68
- Selecting Cloud Folders for Synchronization70
- Viewing Cloud Drive Synchronization Status72
Managing Storage73
- Overview73
- Workflow75
- Setting up Storage Using the Storage Setup Wizard76
- Manually Setting up Storage78
- Adding and Editing Arrays78
- Deleting Arrays81
- Scheduling Automatic Data Scrubbing81
- Manually Starting Data Scrubbing83
- Adding and Editing Logical Volumes83
- Deleting Logical Volumes88
- Scanning and Repairing Logical Volumes88
- Working with Iscsi Targets90
- Adding and Editing Iscsi Targets91
- Deleting Iscsi Targets93
- Installing a SATA Hard Drive94
- Safely Removing Hard Drives94
- Hot Swapping a Disk in a RAID1, 5, or 6 Array96
- Enlarging a RAID1 Array96
Working with Volume Snapshots97
- Overview97
- Terminology97
- Workflow98
- Scheduling Automatic Snapshots99
- Understanding Snapshot Retention Policies101
- Manually Taking Snapshots103
- Viewing Snapshot Information104
- Viewing Snapshot Contents106
- Deleting Snapshots106
- Restoring from NEXT3 Snapshots Using Windows File Sharing107
Sharing Files109
- Overview109
- Workflow110
- Managing Network Shares110
- Deleting Network Shares117
- Managing Network Shares in the File Manager118
- Removing Network Shares from Folders123
- Configuring File Sharing Protocols124
  - Configuring Windows File Sharing124
  - Configuring Ftp Access131
- Configuring Rsync Access133
- Configuring Apple File Sharing134
- Configuring Nfs Access135
- Using External Volume Autosharing136
- Using Home Directories139
- Enabling/Disabling Home Directories139
- Configuring Home Directory Settings140
- Resetting Home Directory Permissions141
- Using Guest Invitations142
- Enabling/Disabling Guest Invitations143
- Configuring Guest Invitation Settings144
- Sending Guest Invitations146
- Deleting Active Guest Invitations149
- Collaborating on Projects150
- Enabling/Disabling Project Collaboration150
- Configuring Project Collaboration Settings151
- Creating Projects151
- Editing Projects154
- Accessing Network Shares156
- Deleting Projects156
- Synchronizing Files with the Rsync Server157
- Mounting Network Shares Using Nfs158
- Accessing the Administrative Share158
Using Cloud Backup161
- About the CTERA Cloud Backup Service161
- How Does the Cloud Backup Service Work163
- Is My Data Secure163
- Workflow164
- Selecting Files and Folders for Cloud Backup165
- Working with Backup Sets166
- Enabling/Disabling Included Sets167
- Adding and Editing Included Sets168
- Deleting Included Sets173
- Enabling/Disabling Excluded Sets173
- Adding and Editing Excluded Sets174
- Scheduling Automatic Cloud Backup176
- Deleting Excluded Sets176
- Manually Starting Cloud Backup178
- Canceling the Current Cloud Backup179
- Suspending the Cloud Backup Service180
- Resuming the Cloud Backup Service181
- Viewing Cloud Backup Information181
- Preparing a Backup Seeding Hard Drive182
- Restricting Throughput184
- Restoring Files from Backup185
- Canceling the Current Restore Process190
- Restoring Appliance Configuration from Cloud Backup193
Synchronizing Folders195
- Overview195
- Workflow196
- Setting up Clientless Backup196
- Using Clientless Backup196
- Removing Clientless Backup199
- Configuring Clientless Backup200
- Manually Starting/Stopping Clientless Backup202
- Disabling/Enabling Clientless Backup203
- Enabling File Sharing on a Pc204
- Enabling File Sharing in Windows Xp204
- Enabling File Sharing in Windows Vista206
- Setting up Sync Rules209
- Adding and Editing Sync Rules209
- Deleting Sync Rules219
- Disabling/Enabling Sync Rules220
Centrally Managing CTERA Agents223
- Overview223
- Agent Licensing226
- Workflow226
- Downloading and Installing CTERA Agent227
- Configuring Global Settings for All CTERA Agents230
  - Configuring Global General Settings231
  - Configuring Global File-Level Backup Settings234
  - Configuring Global Disk-Level Backup Settings237
  - Configuring Global Software Update Settings239
- Opening the CTERA Agent Manager240
- Configuring the Agent241
- Configuring General Settings241
- General Settings Fields243
  - Configuring File-Level Backup Settings243
  - Configuring Disk-Level Backup Settings246
- Configuring System State Backup Settings248
- Selecting Files and Folders for File-Level Backup250
- Manually Starting Agent Backup251
- Stopping the Current Backup Operation of an Agent251
- Disabling and Enabling Agent Backups252
- Viewing Agent Backups253
- Restoring Files and Folders from the Appliance to the Agent254
- Viewing the Agent Status255
- Viewing Agent Details256
- Monitoring Agents257
- Deleting Agents259
Managing Users261
- Overview261
- Adding and Editing Users262
- Inviting Users to Install CTERA Agent265
- Viewing Users265
- Exporting Users266
- Allocating Disk Quotas to Users266
- Deleting Users267
- Adding and Editing User Groups268
- Deleting User Groups270
Managing Network Settings273
- Configuring Network Settings273
- Configuring Port Settings276
- Viewing Network and Port Settings277
- Renewing the DHCP Lease278
- Enabling/Disabling Link Aggregation278
Setting up File Search281
- Overview281
- Workflow281
- Enabling/Disabling File Search282
- Scheduling File Index Updates283
- Manually Starting Index Updates285
Using the File Manager287
- The File Manager287
- Navigating between Folders288
- Changing the Tree Pane View288
- Viewing File or Folder Details289
- Changing the Right Pane View289
- Downloading Files and Folders290
- Uploading Files290
- Creating New Folders292
- Renaming Files and Folders293
- Selecting Files and Folders293
- Deleting Files and Folders293
- Copying/Moving Files and Folders294
- Managing Projects294
- Managing Network Shares294
- Searching for Files294
- Adding the Appliance as a Search Provider in Your Browser295
- Viewing Previous Versions of Files and Folders296
Monitoring Your CTERA Appliance297
- Viewing the Status Dashboard297
- Viewing Detailed Information about a Disk Drive301
- Viewing the Activity Monitor304
- Configuring Logging305
- Configuring Event Log Settings306
- Configuring Syslog Logging308
- Viewing Logs309
- Viewing System Logs310
- Viewing Local Backup Logs311
- Viewing Cloud Backup Logs313
- Viewing Cloud Sync Logs316
- Viewing Access Logs317
- Viewing Audit Logs319
- Viewing Ctera Agents Logs321
- Filtering Logs322
- Clearing Logs322
- Configuring Email Alerts323
- Exporting Logs323
  - Configuring Mail Server Settings324
  - Configuring Email Alert Settings326
Maintenance329
- Viewing the Appliance Details330
- Configuring the CTERA Appliance Name and Location330
- Configuring the CTERA Appliance Time and Date332
- Configuring the User Interface Language335
- Updating the Firmware335
- Configuring Automatic Firmware Updates335
- Manually Updating the Firmware337
- Exporting and Importing CTERA Appliance Settings338
- Exporting the Configuration338
- Importing the Configuration339
- Viewing Attached UPS Device Details340
- Resetting the CTERA Appliance to Its Default Settings341
- Restarting the CTERA Appliance342
- Shutting down the CTERA Appliance343
- Managing Power Usage343
Legal Information345
- CTERA End User License Agreement345
- CTERA Limited Hardware Warranty349
- Gnu General Public License349
- Gnu General Public License 3352
- Apache License359
- Declaration of Conformity361
- European Community361
  - Usa & Canada362
  - Rohs & Weee363
Index365

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Ctera C400 Specifications

General

Brand	Ctera
Model	C400
Category	Storage
Language	English

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