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Ctera C800 - User Manual

Ctera C800
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User Guide
CTERA C-Series
July 2013
Version 4.0

Table of Contents

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Summary

Safety Warnings

Introduction

About Cloud Attached Storage

Explains the concept of Cloud Attached Storage and its benefits.

About Your CTERA Cloud Attached Storage Appliance

Details the features and capabilities of CTERA appliances for businesses.

Contacting Technical Support

Provides contact information for technical assistance with the appliance.

CTERA C200 Specifications and Installation

Package Contents

Lists the items included in the CTERA C200 appliance package.

Rear Panel

Details the ports and connectors on the rear panel of the CTERA C200.

Front Panel

Describes the LEDs and indicators on the front panel of the CTERA C200.

Technical Specifications

Outlines the software and cloud service features of the CTERA C200.

Requirements

Lists the necessary hardware and software for installing and using the CTERA C200.

Installing the CTERA C200

Provides step-by-step instructions for setting up the CTERA C200 appliance.

Installing a SATA Hard Drive in the CTERA C200

Guides users through the process of installing a SATA hard drive into the CTERA C200.

Removing a SATA Hard Drive from the CTERA C200

Explains how to safely remove a SATA hard drive from the CTERA C200.

Connecting USB Drives

Details how to connect external USB drives to the CTERA C200 appliance.

CTERA C400 Specifications and Installation

Package Contents

Lists the items included in the CTERA C400 appliance package.

Rear Panel

Details the ports and connectors on the rear panel of the CTERA C400.

Front Panel

Describes the interior elements and LEDs on the front panel of the CTERA C400.

Technical Specifications

Outlines the software and cloud service features of the CTERA C400.

Requirements

Lists the necessary hardware and software for installing and using the CTERA C400.

Installing the CTERA C400

Provides step-by-step instructions for setting up the CTERA C400 appliance.

Installing a SATA Hard Drive in the CTERA C400

Guides users through installing a SATA hard drive into the CTERA C400.

Removing a SATA Hard Drive from the CTERA C400

Explains how to safely remove a SATA hard drive from the CTERA C400.

Connecting USB Drives

Details how to connect external USB drives to the CTERA C400 appliance.

CTERA C800 Specifications and Installation

Package Contents

Lists the items included in the CTERA C800 appliance package.

Rear Panel

Details the ports and connectors on the rear panel of the CTERA C800.

Front Panel

Describes the interior elements and LEDs on the front panel of the CTERA C800.

Technical Specifications

Outlines the software and cloud service features of the CTERA C800.

Requirements

Lists the necessary hardware and software for installing and using the CTERA C800.

Installing the CTERA C800

Provides step-by-step instructions for setting up the CTERA C800 appliance.

Installing a SATA Hard Drive in the CTERA C800

Guides users through installing a SATA hard drive into the CTERA C800.

Removing a SATA Hard Drive from the CTERA C800

Explains how to safely remove a SATA hard drive from the CTERA C800.

Connecting USB Drives

Details how to connect external USB drives to the CTERA C800 appliance.

Hot Swapping Power Supplies

Explains how to replace power supplies while the appliance is running.

Muting the Power Supply Alarm

Describes how to mute the power supply alarm on the CTERA C800.

Getting Started

Connecting to the Web Interface

Guides users on how to access the appliance's web interface from a computer.

Logging in to the Web Interface for the First Time

Details the initial login process and setting administrator credentials.

Logging in to the Web Interface

Explains how to log in to the appliance web interface after initial setup.

Using the Web Interface

Introduces the main components and navigation of the appliance web interface.

The Configuration Tab

Describes the Configuration tab used for managing appliance settings.

The Files Tab

Explains the Files tab and its File Manager functionality.

The My Computers Tab

Details the My Computers tab for managing connected CTERA Agents.

The Status Bar

Describes the elements included in the appliance's status bar.

Accessing Online Help

Explains how to access the user guide and tooltips for assistance.

Setting Up the CTERA Appliance

Guides users through the initial appliance setup wizard for configuration.

Logging Out

Describes how to securely log out of the appliance web interface.

Using Cloud Services

Connecting the Appliance to Your CTERA Portal Account

Details the process of linking the appliance to a CTERA Portal account.

Viewing Service Information

Shows how to view information about the CTERA Portal connection and subscriptions.

Modifying Your Services Connection Settings

Explains how to change CTERA Portal connection details or login credentials.

Reconnecting to Services

Guides users on how to re-establish a lost connection to CTERA Portal services.

Disconnecting from Services

Describes how to disconnect the appliance from managed cloud services.

Accessing Your CTERA Portal Account

Provides instructions on how to access the CTERA Portal account.

Using Remote Access

Explains how to enable and use remote access to the appliance over the internet.

Using Cloud Drive Synchronization

Details how to synchronize local folders with CTERA portal cloud drives.

Managing Storage

Overview

Introduces storage concepts like arrays and volumes and their types.

Workflow

Outlines the steps required for managing appliance storage effectively.

Setting Up Storage Using the Storage Setup Wizard

Guides users through the wizard for quick and recommended storage configuration.

Manually Setting Up Storage

Explains how to manually add arrays and create logical volumes for storage.

Working with iSCSI Targets

Details how to define iSCSI targets for accessing SAN volumes.

Installing a SATA Hard Drive

Provides instructions for installing SATA hard drives, possibly without powering off.

Safely Removing Hard Drives

Explains the procedure for safely uninstalling hard drives from the appliance.

Hot Swapping a Disk in a RAID1, 5, or 6 Array

Describes replacing disks in RAID arrays without data loss or downtime.

Enlarging a RAID1 Array

Explains how to enlarge a RAID1 array using hot-swapping techniques.

Working with Volume Snapshots

Overview

Introduces volume snapshots and their role in data management.

Terminology

Defines the types of snapshots supported by the appliance.

Workflow

Outlines the process for using volume snapshots effectively.

Scheduling Automatic Snapshots

Guides users on how to schedule automatic snapshot creation and retention.

Understanding Snapshot Retention Policies

Explains how snapshot retention policies manage the lifespan of snapshots.

Manually Taking Snapshots

Details how to create snapshots manually for specific volumes.

Viewing Snapshot Information

Shows how to view details about existing volume snapshots.

Viewing Snapshot Contents

Explains how to view the files and folders within a specific snapshot.

Deleting Snapshots

Guides users on how to remove unwanted snapshots from the system.

Restoring from NEXT3 Snapshots Using Windows File Sharing

Describes restoring files from NEXT3 snapshots via Windows File Sharing.

Sharing Files

Overview

Introduces network shares and the automatic creation of default shares.

Configuring File Sharing Protocols

Details how to configure protocols like CIFS, FTP, RSync, AFP, and NFS for file sharing.

Using External Volume Autosharing

Explains how to automatically create network shares for inserted external drives.

Using Home Directories

Guides users on configuring a dedicated share for storing user home directories.

Using Guest Invitations

Describes how to share files and folders with others using guest invitations.

Collaborating on Projects

Explains how to set up collaboration projects for sharing files with coworkers.

Accessing Network Shares

Provides instructions on how to view network shares using Windows File Sharing.

Using Cloud Backup

Selecting Files and Folders for Cloud Backup

Guides users on choosing which files and folders to include in cloud backups.

Working with Backup Sets

Explains how to create included or excluded sets to customize backup operations.

Scheduling Automatic Cloud Backup

Details how to configure automatic cloud backup schedules and settings.

Manually Starting Cloud Backup

Explains how to initiate a cloud backup operation manually at any time.

Canceling the Current Cloud Backup

Describes how to cancel a cloud backup operation that is currently running.

Suspending the Cloud Backup Service

Explains how to pause the CTERA Cloud Backup service.

Resuming the Cloud Backup Service

Guides users on how to restart the CTERA Cloud Backup service.

Viewing Cloud Backup Information

Shows how to view details about the last backup and the next scheduled backup.

Preparing a Backup Seeding Hard Drive

Details how to prepare a hard drive for initial backup seeding to speed up the process.

Restricting Throughput

Explains how to limit the bandwidth used for online file backups.

Restoring Files from Backup

Covers methods for restoring files from cloud backups using various interfaces.

Restoring Appliance Configuration from Cloud Backup

Guides users on restoring the appliance's configuration from cloud backup.

Synchronizing Folders

Overview

Introduces the appliance's methods for synchronizing folders.

Setting Up Sync Rules

Guides users on creating and managing synchronization rules for folders.

Centrally Managing CTERA Agents

Overview

Introduces the concept of backing up data using CTERA Agents.

Agent Licensing

Explains the licensing model for CTERA Agents based on operating systems and appliance models.

Workflow

Outlines the process for centrally managing CTERA Agents.

Downloading and Installing CTERA Agent

Provides instructions for downloading and installing the CTERA Agent software.

Configuring Global Settings for All CTERA Agents

Details how to set global configuration options for all connected CTERA Agents.

Opening the CTERA Agent Manager

Explains how to access and open the CTERA Agent Manager interface.

Configuring the Agent

Guides users on configuring agent-specific backup and system settings.

Selecting Files and Folders for File-Level Backup

Describes how to select specific files and folders for file-level backups.

Manually Starting Agent Backup

Explains how to manually initiate backup operations for CTERA Agents.

Stopping the Current Backup Operation of an Agent

Details how to stop an ongoing backup operation for a CTERA Agent.

Disabling and Enabling Agent Backups

Explains how to disable or enable local backup operations for a CTERA Agent.

Viewing Agent Backups

Shows how to view backup history and details for a specific CTERA Agent.

Restoring Files and Folders from the Appliance to the Agent

Guides users on restoring backed-up files from the appliance to the CTERA Agent.

Viewing the Agent Status

Explains how to check the operational status of connected CTERA Agents.

Viewing Agent Details

Describes how to view detailed information about a CTERA Agent.

Monitoring Agents

Explains how to monitor the status and progress of CTERA Agents.

Deleting Agents

Guides users on how to remove a CTERA Agent from the appliance management.

Managing Users

Overview

Explains how to enable user access to the appliance and shared folders.

Adding and Editing Users

Guides users through the process of creating and modifying user accounts.

Inviting Users to Install CTERA Agent

Describes how to invite users to install the CTERA Agent via email.

Viewing Users

Shows how to view a list of local and domain users on the appliance.

Exporting Users

Explains how to export user lists to a CSV file for analysis.

Allocating Disk Quotas to Users

Guides users on how to limit storage space allocated to individual users.

Deleting Users

Details how to remove user accounts from the appliance.

Adding and Editing User Groups

Covers the creation and modification of user groups for managing access rights.

Deleting User Groups

Guides users on how to remove user groups from the appliance.

Managing Network Settings

Configuring Network Settings

Guides users on setting up IP addresses, DNS servers, and gateways.

Configuring Port Settings

Details how to configure Ethernet port speed, duplex, and jumbo frames.

Viewing Network and Port Settings

Shows how to view current network connection status and port information.

Renewing the DHCP Lease

Explains how to manually renew the DHCP lease for network connectivity.

Enabling;Disabling Link Aggregation

Guides users on enabling or disabling link aggregation for increased speed and redundancy.

Setting Up File Search

Using the File Manager

Creating New Folders

Details how to create new folders within the file manager.

Renaming Files and Folders

Explains how to rename existing files and folders.

Selecting Files and Folders

Guides users on how to select single, multiple, or ranged files/folders.

Deleting Files and Folders

Explains how to delete files and folders from the appliance.

Copying;Moving Files and Folders

Details how to copy or move files and folders within the file manager.

Managing Projects

Explains how to manage collaboration projects using the File Manager.

Managing Network Shares

Covers managing network shares through the File Manager.

Searching for Files

Explains how to search for files by name within the File Manager.

Adding the Appliance as a Search Provider in Your Browser

Describes how to add the appliance as a search provider in a web browser.

Viewing Previous Versions of Files and Folders

Guides users on viewing and accessing previous versions of files and folders.

Monitoring Your CTERA Appliance

Viewing the Status Dashboard

Provides an overview of the appliance's current status and shortcuts.

Viewing Detailed Information About a Disk Drive

Shows how to view detailed diagnostic information about individual disk drives.

Viewing the Activity Monitor

Explains how to view the appliance's recent activity, including CPU and session data.

Configuring Logging

Guides users on configuring appliance Event Log and Syslog settings.

Viewing Logs

Details how to view different categories of logs, such as System, Access, and Audit.

Configuring Email Alerts

Explains how to configure the appliance to send email alerts for important events.

Maintenance

Viewing the Appliance Details

Shows how to view general appliance information like serial number and firmware version.

Configuring the CTERA Appliance Name and Location

Guides users on setting the appliance's network name and physical location.

Configuring the CTERA Appliance Time and Date

Explains how to configure the appliance's time and date settings, manually or via time server.

Configuring the User Interface Language

Details how to change the language displayed in the appliance's interface.

Updating the Firmware

Explains how to automatically or manually update the appliance firmware.

Exporting and Importing CTERA Appliance Settings

Guides users on exporting and importing appliance configuration settings.

Viewing Attached UPS Device Details

Shows how to view information about connected USB UPS devices.

Resetting the CTERA Appliance to Its Default Settings

Explains how to reset the appliance to factory default settings.

Restarting the CTERA Appliance

Details how to restart the appliance via the web interface or reset button.

Shutting Down the CTERA Appliance

Guides users on how to properly shut down the appliance.

Managing Power Usage

Explains how to configure power saving settings for hard drives.

Legal Information

CTERA End User License Agreement

Presents the terms and conditions for using CTERA software.

Apache License

Provides the terms and conditions for the Apache License.

Declaration of Conformity

States the product's conformity with European and North American regulatory standards.

Ctera C800 Specifications

General IconGeneral
ModelCtera C800
CategoryStorage
Operating SystemCtera OS
RAID SupportRAID 0, 1, 5, 6, 10
Network Interfaces4 x 1GbE
Drive Bays8

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