Ctera C800 - Viewing Agent Details

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12 Centrally Managing CTERA Agents

246 CTERA C-Series User Guide

Table 48: CTERA Agent Statuses

This status...

Indicates...

Online

The CTERA Agent is connected and idle.

Disabled

The CTERA Agent is disabled.

Offline

The CTERA Agent is not connected to the appliance.

Running

The CTERA Agent is performing a backup operation.

Retrying

The CTERA Agent is retrying a failed backup operation.

Viewing Agent Details

You can view CTERA Agent details, including its version, the operating system on which it is

installed, and copyright information.

To view CTERA Agent details

1 Open the CTERA Agent Manager.

See Opening the CTERA Agent Manager (on page 230).

2 Click the About tab.

Main Page

Default Chapter5
- Table of Contents5
Introduction11
- About Cloud Attached Storage11
- About Your CTERA Cloud Attached Storage Appliance11
- In this Chapter11
- Contacting Technical Support12
CTERA C200 Specifications and Installation13
- Package Contents13
- Rear Panel14
- Front Panel16
- Technical Specifications18
- Requirements19
- Installing the CTERA C20020
- Installing a SATA Hard Drive in the CTERA C20021
- Removing a SATA Hard Drive from the CTERA C20022
- Connecting USB Drives23
CTERA C400 Specifications and Installation25
- Package Contents25
- Rear Panel26
- Front Panel28
- Technical Specifications29
- Requirements30
- Installing the CTERA C40031
- Installing a SATA Hard Drive in the CTERA C40031
- Removing a SATA Hard Drive from the CTERA C40033
- Connecting USB Drives33
CTERA C800 Specifications and Installation35
- Package Contents35
- Rear Panel36
- Front Panel37
- Technical Specifications39
- Requirements40
- Installing the CTERA C80041
- Installing a SATA Hard Drive in the CTERA C80042
- Removing a SATA Hard Drive from the CTERA C80043
- Connecting USB Drives44
- Hot Swapping Power Supplies44
- Muting the Power Supply Alarm44
Getting Started45
- Connecting to the Web Interface45
- Mac os46
- Logging in to the Web Interface for the First Time47
- Logging in to the Web Interface48
- Using the Web Interface49
- The Configuration Tab50
- Opening Menu Sections51
- Navigating between Table Pages51
- Refreshing Page and Table Contents52
- Accessing the Home Page52
- The Files Tab53
- The My Computers Tab53
- The Status Bar53
- Accessing Online Help54
- Setting up the CTERA Appliance54
- Logging out58
Using Cloud Services59
- Connecting the Appliance to Your CTERA Portal Account60
- Viewing Service Information61
- Modifying Your Services Connection Settings63
- Reconnecting to Services64
- Disconnecting from Services64
- Accessing Your CTERA Portal Account65
- Using Remote Access65
- Enabling/Disabling Remote Access66
- Configuring Remote Access Settings67
- Using Cloud Drive Synchronization68
- Selecting Cloud Folders for Synchronization70
- Viewing Cloud Drive Synchronization Status72
Managing Storage73
- Overview73
- Workflow75
- Setting up Storage Using the Storage Setup Wizard76
- Manually Setting up Storage78
- Adding and Editing Arrays78
- Deleting Arrays81
- Scheduling Automatic Data Scrubbing81
- Manually Starting Data Scrubbing83
- Adding and Editing Logical Volumes83
- Deleting Logical Volumes88
- Scanning and Repairing Logical Volumes88
- Working with Iscsi Targets90
- Adding and Editing Iscsi Targets91
- Deleting Iscsi Targets93
- Installing a SATA Hard Drive94
- Safely Removing Hard Drives94
- Hot Swapping a Disk in a RAID1, 5, or 6 Array96
- Enlarging a RAID1 Array96
Working with Volume Snapshots97
- Overview97
- Terminology97
- Workflow98
- Scheduling Automatic Snapshots99
- Understanding Snapshot Retention Policies101
- Manually Taking Snapshots103
- Viewing Snapshot Information104
- Viewing Snapshot Contents106
- Deleting Snapshots106
- Restoring from NEXT3 Snapshots Using Windows File Sharing107
Sharing Files109
- Overview109
- Workflow110
- Managing Network Shares110
- Deleting Network Shares117
- Managing Network Shares in the File Manager118
- Removing Network Shares from Folders123
- Configuring File Sharing Protocols124
  - Configuring Windows File Sharing124
  - Configuring Ftp Access131
- Configuring Rsync Access133
- Configuring Apple File Sharing134
- Configuring Nfs Access135
- Using External Volume Autosharing136
- Using Home Directories139
- Enabling/Disabling Home Directories139
- Configuring Home Directory Settings140
- Resetting Home Directory Permissions141
- Using Guest Invitations142
- Enabling/Disabling Guest Invitations143
- Configuring Guest Invitation Settings144
- Sending Guest Invitations146
- Deleting Active Guest Invitations149
- Collaborating on Projects150
- Enabling/Disabling Project Collaboration150
- Configuring Project Collaboration Settings151
- Creating Projects151
- Editing Projects154
- Accessing Network Shares156
- Deleting Projects156
- Synchronizing Files with the Rsync Server157
- Mounting Network Shares Using Nfs158
- Accessing the Administrative Share158
Using Cloud Backup161
- About the CTERA Cloud Backup Service161
- How Does the Cloud Backup Service Work163
- Is My Data Secure163
- Workflow164
- Selecting Files and Folders for Cloud Backup165
- Working with Backup Sets166
- Enabling/Disabling Included Sets167
- Adding and Editing Included Sets168
- Deleting Included Sets173
- Enabling/Disabling Excluded Sets173
- Adding and Editing Excluded Sets174
- Scheduling Automatic Cloud Backup176
- Deleting Excluded Sets176
- Manually Starting Cloud Backup178
- Canceling the Current Cloud Backup179
- Suspending the Cloud Backup Service180
- Resuming the Cloud Backup Service181
- Viewing Cloud Backup Information181
- Preparing a Backup Seeding Hard Drive182
- Restricting Throughput184
- Restoring Files from Backup185
- Canceling the Current Restore Process190
- Restoring Appliance Configuration from Cloud Backup193
Synchronizing Folders195
- Overview195
- Workflow196
- Setting up Clientless Backup196
- Using Clientless Backup196
- Removing Clientless Backup199
- Configuring Clientless Backup200
- Manually Starting/Stopping Clientless Backup202
- Disabling/Enabling Clientless Backup203
- Enabling File Sharing on a Pc204
- Enabling File Sharing in Windows Xp204
- Enabling File Sharing in Windows Vista206
- Setting up Sync Rules209
- Adding and Editing Sync Rules209
- Deleting Sync Rules219
- Disabling/Enabling Sync Rules220
Centrally Managing CTERA Agents223
- Overview223
- Agent Licensing226
- Workflow226
- Downloading and Installing CTERA Agent227
- Configuring Global Settings for All CTERA Agents230
  - Configuring Global General Settings231
  - Configuring Global File-Level Backup Settings234
  - Configuring Global Disk-Level Backup Settings237
  - Configuring Global Software Update Settings239
- Opening the CTERA Agent Manager240
- Configuring the Agent241
- Configuring General Settings241
- General Settings Fields243
  - Configuring File-Level Backup Settings243
  - Configuring Disk-Level Backup Settings246
- Configuring System State Backup Settings248
- Selecting Files and Folders for File-Level Backup250
- Manually Starting Agent Backup251
- Stopping the Current Backup Operation of an Agent251
- Disabling and Enabling Agent Backups252
- Viewing Agent Backups253
- Restoring Files and Folders from the Appliance to the Agent254
- Viewing the Agent Status255
- Viewing Agent Details256
- Monitoring Agents257
- Deleting Agents259
Managing Users261
- Overview261
- Adding and Editing Users262
- Inviting Users to Install CTERA Agent265
- Viewing Users265
- Exporting Users266
- Allocating Disk Quotas to Users266
- Deleting Users267
- Adding and Editing User Groups268
- Deleting User Groups270
Managing Network Settings273
- Configuring Network Settings273
- Configuring Port Settings276
- Viewing Network and Port Settings277
- Renewing the DHCP Lease278
- Enabling/Disabling Link Aggregation278
Setting up File Search281
- Overview281
- Workflow281
- Enabling/Disabling File Search282
- Scheduling File Index Updates283
- Manually Starting Index Updates285
Using the File Manager287
- The File Manager287
- Navigating between Folders288
- Changing the Tree Pane View288
- Viewing File or Folder Details289
- Changing the Right Pane View289
- Downloading Files and Folders290
- Uploading Files290
- Creating New Folders292
- Renaming Files and Folders293
- Selecting Files and Folders293
- Deleting Files and Folders293
- Copying/Moving Files and Folders294
- Managing Projects294
- Managing Network Shares294
- Searching for Files294
- Adding the Appliance as a Search Provider in Your Browser295
- Viewing Previous Versions of Files and Folders296
Monitoring Your CTERA Appliance297
- Viewing the Status Dashboard297
- Viewing Detailed Information about a Disk Drive301
- Viewing the Activity Monitor304
- Configuring Logging305
- Configuring Event Log Settings306
- Configuring Syslog Logging308
- Viewing Logs309
- Viewing System Logs310
- Viewing Local Backup Logs311
- Viewing Cloud Backup Logs313
- Viewing Cloud Sync Logs316
- Viewing Access Logs317
- Viewing Audit Logs319
- Viewing Ctera Agents Logs321
- Filtering Logs322
- Clearing Logs322
- Configuring Email Alerts323
- Exporting Logs323
  - Configuring Mail Server Settings324
  - Configuring Email Alert Settings326
Maintenance329
- Viewing the Appliance Details330
- Configuring the CTERA Appliance Name and Location330
- Configuring the CTERA Appliance Time and Date332
- Configuring the User Interface Language335
- Updating the Firmware335
- Configuring Automatic Firmware Updates335
- Manually Updating the Firmware337
- Exporting and Importing CTERA Appliance Settings338
- Exporting the Configuration338
- Importing the Configuration339
- Viewing Attached UPS Device Details340
- Resetting the CTERA Appliance to Its Default Settings341
- Restarting the CTERA Appliance342
- Shutting down the CTERA Appliance343
- Managing Power Usage343
Legal Information345
- CTERA End User License Agreement345
- CTERA Limited Hardware Warranty349
- Gnu General Public License349
- Gnu General Public License 3352
- Apache License359
- Declaration of Conformity361
- European Community361
  - Usa & Canada362
  - Rohs & Weee363
Index365

Ctera C800 - Viewing Agent Details

Table of Contents

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