3 To enable remote access to the appliance administration interface from within the CTERA
Portal Web interface, without entering the username/password for accessing the
appliance, select the Allow single sign on from CTERA Portal check box.
4 Click Save.
Using Cloud Drive Synchronization
If you are subscribed to the Cloud Drive service on your service provider’s CTERA Portal, you
can synchronize your portal cloud drive with a specific folder on one or more CTERA
appliances, and with CTERA agents in cloud mode.
Synchronization is bi-directional. Conflicts that may occur when a file has been modified on
multiple sources are detected and automatically resolved by choosing the most recent
version of the file. On a computer or appliance with an older file version, the file is moved to
the cloud drive's .conflicts folder, called the "conflicts trashcan". Files in the conflicts
trashcan are automatically deleted after a configurable time.
In order for conflict resolution to be performed correctly, the appliance clock
must be synchronized with the CTERA Portal clock. If there is more than one hour
difference between the two clocks (after taking into account timezone
differences), the appliance will show an error message, and will not synchronize
the cloud drive folder. It is recommended to use an NTP server to keep the
appliance clock accurate. This is the default configuration. For additional
information see Configuring the CTERA Appliance Time and Date (on page 322).
Suspending/Unsuspending Cloud Drive Synchronization
To suspend cloud drive synchronization
1 In the Configuration tab's navigation pane, click Cloud Backup > Cloud Drive.
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