The camera and mobile phone must be placed next to the router when configuring the
network first. In addition, the volume of the mobile phone needs to be adjusted to the
maximum during voice distribution. Please pay attention to the case of the password
when entering the password and avoid using special characters, such as "?,!, &,". We
recommend that you use a combination of numbers and letters. If the WiFi password is
entered incorrectly, please reset the camera and reconnect to the network.
② Why did the camera fail to match the network?
Yes, you can set the alarm recording time to 30 seconds in the alarm settings, please
refer to the fifth part of the manual.
⑧ My alarm recording is only 15 seconds, can I set the time longer?
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For the location of the camera, we recommend avoiding a large number of moving cars,
chimneys, and direct sunlight. Such environments will cause false alarms and
interference with PIR detection. In addition, the humanoid alarm can be turned on at the
same time in the alarm settings to reduce false alarms, reduce camera wake-up time,
and save power.
③ Why does the mobile phone continue to receive false alarms? And the
camera consumes a lot of power?
We recommend that you check whether the camera's SD card is installed correctly.
After inserting the card, please format the card in the phone APP settings. If the reading
is still abnormal, please take the card and format it as FAT32 on the computer, or
replace the card for the test. In addition.Please set the device time zone and the phone
time zone to be consistent in the settings.
④ Why can't I see the video on my mobile phone?
Please set the device time zone and the phone time zone to be consistent in the
settings. If the daylight saving time starts in the local time, please check the daylight
saving time in the time zone setting.
⑤ Why the camera's recording time is not the same as the local tim
Yes, please contact us to buy the CT-S20 accessory kit, which contains the solar panel
bracket and the charging extension cable. The solar panel and the camera can be
installed separately.
⑥ The place where my camera is installed is not well-lit, can I install the
solar panel in another location?
The WiFi signal strength of the camera receiving the router is affected by the installation
environment. Therefore, it should be as close as possible to the router and reduce the
ensure that the upload rate of the WiFi network speed must reach at least 1.5M/S to
achieve stable data transmission.
⑦ Mobile APP often cannot connect to the camera, sometimes the picture freezes,
and it takes a long time to see the picture after buffering?
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