Curtis D500GT12A000 - Troubleshooting Guide; Valve Testing and Water Heating Issues

WARNING:
Electric Shock Hazard - UIFGPMMPXJOHQSPDFEVSFTBSFUPCFQFSGPSNFEPOMZCZBRVBMJmFETFSWJDFUFDIOJDJBO
5VSO PGG QPXFS XIFO SFQMBDJOH DPNQPOFOUT /FJUIFS 8JMCVS $VSUJT $P *OD OPS UIF TFMMFS DBO CF IFME
SFTQPOTJCMFGPSUIFJOUFSQSFUBUJPOPGUIJTJOGPSNBUJPOPSBOZMJBCJMJUZJODPOOFDUJPOXJUIJUTVTF
Scald and Burn Hazard -LFFQCPEZQBSUTDMFBSPGIPUTVSGBDFTEVSJOHUSPVCMFTIPPUJOH
Troubleshooting Guidelines
• *GBOFSSPSNFTTBHFBQQFBSTPOUIFEJTQMBZDPOTVMUUIF&3303$0%&4TFDUJPOCFGPSFUSPVCMFTIPPUJOH
• "CSFXFSUIBUJTOPUMFWFMNBZOPUGVODUJPOQSPQFSMZ.BLFTVSFUIFCSFXFSJTQSPQFSMZMFWFMFECFGPSF
QSPDFFEJOH
• 5IJTUSPVCMFTIPPUJOHHVJEFJEFOUJmFTTPNFCVUOPUBMMPGUIFQPTTJCMFDBVTFTGPSDPNNPOQSPCMFNTUIBUDBO
PDDVS
• 6TFUIJTUSPVCMFTIPPUJOHHVJEFBMPOHXJUIUIFBQQSPQSJBUF&-&$53*$"-4$)&."5*$.
Valve Test Procedure
6TFBEJHJUBMNVMUJNFUFSUPNFBTVSFUIFSFTJTUBODFPGWBMWFDPJMT
.FBTVSFUIFSFTJTUBODFBDSPTTUIFWBMWFDPJMUFSNJOBMTXJUIUIFXJSJOHIBSOFTTEJTDPOOFDUFE3FWFSTFUIFNFUFS
MFBETPOUIFUFSNJOBMTBOENFBTVSFUIFSFTJTUBODFJOUIFPQQPTJUFEJSFDUJPO"SFTJTUBODFPGMFTTUIBOPINT
in either directionJOEJDBUFTBTIPSUFEDPJM5IFWBMWFNVTUCFSFQMBDFE
*GBTIPSUFEDPJMJTOPUEFUFDUFEUFTUGPSBOPQFODPJM
 3FDPOOFDUUIFWBMWFUFSNJOBMTUPUIFXJSJOHIBSOFTT
2 1PXFSVQUIFCSFXFSXJUIUIFBQQSPQSJBUFDPWFSSFNPWFEUPBMMPXBDDFTTUPUIFWBMWF
3 3VOBCSFXDZDMFXIJMFNPOJUPSJOHUIFWPMUBHFBUUIFWBMWFDPJMUFSNJOBMT*GWPMUBHFJTQSFTFOUPOUIFUFSNJOBMT
ZPVTIPVMEIFBSUIFWBMWFDMJDLPQFODMPTFEBUUIFNPNFOUQPXFSJTBQQMJFEPSSFNPWFEGSPNUIFUFSNJOBMT
5IFJOMFUWBMWFTIPVMEPQFOBOZUJNFUIFXBUFSUBOLJTOPUGVMM*GUIFWBMWFEPFTOPUPQFOSFQMBDFUIFWBMWF*G
WPMUBHFJTOPUEFUFDUFEmSTUDIFDLUIFXJSJOH*GUIFXJSJOHJT0,SFQMBDFUIF6$.
Water Not Hot Enough
 *GUIFXBUFSIFBUTCVUJTOPUIPUFOPVHImSTUDIFDLGPSUIFDPSSFDUUFNQFSBUVSFTFUUJOHPOUIFDPOUSPMQBOFM
3FQSPHSBNBTOFDFTTBSZ
2 *GUIFUFNQFSBUVSFTFUUJOHJT0,BOEUIFBDUVBMXBUFSUFNQFSBUVSFEPFTOPUNBUDITFUUJOHPOUIFDPOUSPMQBOFM
replace the temperature sensor

Water Heats More Slowly Than Usual
 $IFDLGPSQPXFSBDSPTTUIFUFSNJOBMTPGUIFIFBUJOHFMFNFOUT*GQPXFSJTCFJOHTVQQMJFEEJTDPOOFDUUIFIFBUJOH
FMFNFOUTBOEDIFDLGPSDPOUJOVJUZ3FQMBDFBIFBUJOHFMFNFOUJGUIFSFTJTUBODFJTUPPIJHIOPNJOBMSFTJTUBODFJT
0INT
2 *GUIFSFJTOPQPXFSUPUIFIFBUJOHFMFNFOUTDIFDLUIFXJSJOHUPBOZFMFNFOUUIBUEPFTOPUIBWFUIFQSPQFS
WPMUBHFBDSPTTJU"MTPDIFDLGPSDPSSPEFEDPOOFDUJPOTBOZXIFSFCFUXFFOUIFQPXFSDPSEBOEUIFIFBUJOH
FMFNFOUT
TROUBLESHOOTING GUIDE TG5
(#3&8&345306#-&4)005*/((6*%&       ø /$
IMPORTANT: *GJUJTOFDFTTBSZUPSFQMBDFUIF(VOJWFSTBMDPOUSPMNPEVMF6$.always check allJOMFU
EVNQ CSFX CZQBTT BOE EJMVUJPO WBMWF DPJMT GPS B TIPSU BOE SFQMBDFUIF WBMWF BT OFDFTTBSZ CFGPSF
SFQMBDJOHUIFNPEVMF4FFUIFValve Test ProcedureCFMPXUPUFTUGPSEFGFDUJWFWBMWFT4PNFVOJUTEPOPU
IBWFUIJTGVODUJPOTFFUIF&-&$53*$"-4$)&."5*$