Customatic THE INDEPENDENCE CUSIN01 - Page 23

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Customatic and replacement parts or bedding systems.
CLAIMS PROCESS: Prior to contacting Customatic, please
refer to the TROUBLESHOOTING section of this Manual and
also ensure that use and maintenance instructions in this
Manual have been followed. The following process must
be followed to initiate a warranty claim: (1) during the
applicable warranty period stated above, contact Customatic
customer service to initiate the claim and provide proof of
status as the original retail purchaser from an authorized
Customatic® products reseller and prior timely registration
of the product (see PRODUCT REGISTRATION below);
(2) identication of suspected defect and compliance with
Customatic requests for documentation or other evidence of
the defect, such as return of parts to Customatic, the cost of
which will be paid by Customatic if the defect is conrmed
by it or inspection by an authorized Customatic service
technician or other person approved in writing for that purpose
by Customatic; and (3) remedy by Customatic as stated
herein.
LIMITATION OF LIABILITY: In no event shall Customatic
be liable for incidental or consequential damages of any
kind or nature whatsoever caused by or arising out of
any product defects, and the sole and exclusive remedy
shall be repair or replacement of defective items within
warranty to the extent and in the manner provided herein.
NAME _______________________________________________
PHONE _____________________________________________
ADDRESS ___________________________________________
CITY _______________________________________________
STATE __________________________ ZIP CODE ___________
EMAIL ADDRESS _____________________________________
STORE WHERE PURCHASED __________________________
SERIAL NO. __________________________________________
INVOICE NO. _________________________________________
MODEL NO. __________________________________________
SURVEY
GENDER: __ M __ F
AGE: __ 18-30 __ 31-40 __ 41-50
__ 51-60 __ 61-70 __ 71 & up
Reason for purchasing an Independence bed:
___ Health ___ Comfort ___ Other
How did you nd out about our beds?
___ Advertising ___ A friend
___ Store ___ Article
___ Internet ___ Other
Fill out online at TheIndependenceBed.com or mail to:
Independence Beds, Inc.
P.O. Box 5929, Virginia Beach, VA 23471
WARRANTY
REGISTRATION FORM
Warranty and Registration