TROUBLESHOOTING
Check that the plug is in
place and ON/OFF
button is pressed.
The indicator on the front
panel of the machine is
red.
Insert the power plug,
make sure you press the
ON/OFF button.
The bean box is not
installed.
Install the bean box
correctly.
There are water marks
at the bottom of the
machine.
The water tank or the
water tray is not installed
in place.
The drip tray is full
Make sure that the water
tank and the drip tray are
installed in place, and the
drip tray is empty.
If the issue is not solved,
please don’t disassemble
the machine on your own,
but send it to local
authorized maintenance
center for reparation.
You will hear a ticking
sound after starting the
machine and a hissing
sound after the coffee is
dispensed.
This is a normal
phenomenon and the
sound is produced by
the normal operation of
the pressure control
valve.
Malfunction Reason Solution
No indication.
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