TROUBLESHOOTING
SETUP AND CONFIGURATION PROBLEMS
1. HOW DO I RESET MY MUSIC EVERYWHERE TO FACTORY DEFAULT SETTINGS?
- Ensure the product is powered on.
- Using a paperclip, press and hold the reset button on the bottom of the device for 5
seconds.
Note: Resetting the product to the factory default will erase the current conguration
settings. The default Wi-Fi network name (SSID) and password are printed on
Music Everywhere's Wi-Fi Conguration Card.
2. HOW DO I CONNECT A PC OR OTHER DEVICE TO MUSIC EVERYWHERE IF I HAVE
FORGOTTEN MY WI-FI NETWORK NAME (SSID) OR WI-FI PASSWORD?
- If you haven't changed the extended Wi-Fi network's settings, you can use the
network name (SSID) and Wi-Fi password on the Wi-Fi Conguration Card.
- If you did change the network name (SSID) or Wi-Fi password and you did not record
this information on the Wi-Fi Conguration Card or somewhere else, you must reset
the device as described in Question 1 above.
- It is recommended that you make a record of this information so that you can easily
connect additional wireless devices in the future. You can use the included Wi-Fi
Conguration Card to record this important information for future use.
TECHNICAL SUPPORT
United Kingdom (Mon-Fri) , Website: http://www.dlink.com
Home Wireless/Broadband 0871 873 3000 (9.00am–06.00pm, Sat 10.00am-02.00pm)
Managed, Smart, & Wireless Switches, or Firewalls 0871 873 0909 (09.00am- 05.30pm)
(BT 10ppm, other carriers may vary.)
Ireland (Mon-Fri), Website: http://www.dlink.com
All Products 1890 886 899 (09.00am-06.00pm, Sat 10.00am-02.00pm)
Phone rates: €0.05ppm peak, €0.045ppm off peak times
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